CaptivateIQ incident

What-if calculator degraded performance

Minor Resolved View vendor source →

CaptivateIQ experienced a minor incident on February 20, 2026 affecting Workbooks & Commission Plans, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2026, 08:48 PM UTC
Resolved
Feb 20, 2026, 09:01 PM UTC
Duration
13m
Detected by Pingoru
Feb 20, 2026, 08:48 PM UTC

Affected components

Workbooks & Commission Plans

Update timeline

  1. identified Feb 20, 2026, 08:48 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Feb 20, 2026, 08:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 20, 2026, 09:01 PM UTC

    This incident has been resolved.