CaptivateIQ incident

Audit Logs are processing slower than usual

Major Resolved View vendor source →

CaptivateIQ experienced a major incident on August 26, 2026 affecting Audit Logs, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 11:33 AM UTC
Resolved
Aug 26, 2026, 12:00 PM UTC
Duration
27m
Detected by Pingoru
Aug 26, 2026, 11:33 AM UTC

Affected components

Audit Logs

Update timeline

  1. identified Aug 26, 2026, 11:33 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 26, 2026, 11:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 26, 2026, 12:00 PM UTC

    This incident has been resolved.