CaptivateIQ incident

Reports are not updating

Minor Resolved View vendor source →

CaptivateIQ experienced a minor incident on October 22, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 05:55 PM UTC
Resolved
Oct 22, 2025, 01:00 PM UTC
Duration
—
Detected by Pingoru
Oct 22, 2025, 05:55 PM UTC

Update timeline

  1. resolved Oct 22, 2025, 05:55 PM UTC

    From 5:54 AM PDT to 7:40 AM PDT reports in CaptivateIQ were unable to be updated. This was caused by a configuration change at the infrastructure layer. The change was reverted to resolve the report updating issue. CaptivateIQ is now updating any and all reports that were impacted by this incident.