CaptivateIQ incident

Degraded Performance - Date Fields Displaying "Invalid DateTime" in the Transformation Workbook UI

Minor Resolved View vendor source →
Started
Mar 05, 2026, 11:05 PM UTC
Resolved
Mar 06, 2026, 12:05 AM UTC
Duration
1h
Detected by Pingoru
Mar 05, 2026, 11:05 PM UTC

Affected components

Workbooks & Commission Plans

Update timeline

  1. investigating Mar 05, 2026, 11:05 PM UTC

    We are aware of an issue where date fields are displaying as "Invalid DateTime" in the UI for Transformed columns. There is no affect to your calculations, and statements/reports/payouts are also unaffected.

  2. identified Mar 05, 2026, 11:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 05, 2026, 11:58 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Mar 05, 2026, 11:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Mar 06, 2026, 12:05 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 06, 2026, 12:05 AM UTC

    This incident has been resolved.

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