CaptivateIQ incident

Intermittent Outages due to 3rd Party Issues

CaptivateIQ is currently experiencing a major incident affecting Workbooks & Commission Plans and Data & Connections and 1 more component, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 02:22 PM UTC
Resolved
Ongoing
Duration
● 4h 13m
Detected by Pingoru
Jun 22, 2026, 02:22 PM UTC

Affected components

Workbooks & Commission PlansData & ConnectionsCaptivateIQ PlanningPayoutsPayee User InterfaceUser LoginCaptivateIQ Marketing Site (captivateiq.com)ReportingCaptivateIQ Knowledge Center (support.captivateiq.com)Plan Management

Update timeline

  1. investigating Jun 22, 2026, 02:22 PM UTC

    CaptivateIQ, along with multiple other sites across the internet, are experiencing outages due to 3rd party issues. Our engineers are actively reviewing the outages and will provide further details as we uncover them.

  2. identified Jun 22, 2026, 02:37 PM UTC

    Cloudflare, one of our 3rd party providers, has reported outages on their side (https://www.cloudflarestatus.com/). Our team will continue monitoring their updates and align our Status Page accordingly. Until issues are resolved by Cloudflare, CaptivateIQ will continue to experience partial outages.

  3. monitoring Jun 22, 2026, 05:20 PM UTC

    Cloudflare has mitigated the majority of congestion, they are still monitoring results. Users should face little to no interruptions now!