CaptivateIQ incident

CIQ Academy Inaccessible

Major Resolved View vendor source →

CaptivateIQ experienced a major incident on August 6, 2025 affecting CaptivateIQ Knowledge Center (support.captivateiq.com), lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 05:05 PM UTC
Resolved
Aug 06, 2025, 05:16 PM UTC
Duration
10m
Detected by Pingoru
Aug 06, 2025, 05:05 PM UTC

Affected components

CaptivateIQ Knowledge Center (support.captivateiq.com)

Update timeline

  1. monitoring Aug 06, 2025, 05:05 PM UTC

    Our Academy training platform is currently inaccessible due to a vendor-side incident; we are monitoring the situation and will provide updates as soon as possible.

  2. resolved Aug 06, 2025, 05:16 PM UTC

    This issue has been resolved.