Canva Outage History

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Canva had 47 outages in the last 2 years totaling 102h 52m of downtime — averaging 1.9 incidents per month.

There were 47 Canva outages since August 17, 2025 totaling 102h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.canvastatus.com

Major July 31, 2026

Some users may have issues with payments in Canva

Detected by Pingoru
Jul 31, 2026, 06:55 PM UTC
Resolved
Jul 31, 2026, 07:58 PM UTC
Duration
1h 3m
Affected: Billing and subscriptions
Timeline · 4 updates
  1. investigating Jul 31, 2026, 06:55 PM UTC

    Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified Jul 31, 2026, 07:02 PM UTC

    We've identified an issue affecting subscriptions, billing and payments in Canva. Our teams are working to fix the problem.

  3. monitoring Jul 31, 2026, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 31, 2026, 07:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 13, 2026

Some users may have issues using Canva

Detected by Pingoru
Jul 13, 2026, 10:57 PM UTC
Resolved
Jul 13, 2026, 11:17 PM UTC
Duration
19m
Affected: Billing and subscriptions
Timeline · 3 updates
  1. investigating Jul 13, 2026, 10:57 PM UTC

    Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified Jul 13, 2026, 11:04 PM UTC

    The issue has been identified: - Users are shown the wrong status of their subscription

  3. resolved Jul 13, 2026, 11:17 PM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major July 12, 2026

Some users may have issues downloading video designs

Detected by Pingoru
Jul 12, 2026, 08:38 AM UTC
Resolved
Jul 12, 2026, 05:29 PM UTC
Duration
8h 51m
Affected: Downloading designs
Timeline · 2 updates
  1. identified Jul 12, 2026, 08:38 AM UTC

    Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.

  2. resolved Jul 12, 2026, 05:29 PM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Minor July 9, 2026

Users may have issue with Signup/Login via Microsoft

Detected by Pingoru
Jul 09, 2026, 05:55 PM UTC
Resolved
Jul 10, 2026, 12:34 AM UTC
Duration
6h 38m
Affected: Login and signup
Timeline · 5 updates
  1. investigating Jul 09, 2026, 05:55 PM UTC

    Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.

  2. investigating Jul 09, 2026, 05:58 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 09, 2026, 11:23 PM UTC

    We are continuing to investigate this issue and hope to have a fix in place soon.

  4. identified Jul 10, 2026, 12:13 AM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Jul 10, 2026, 12:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 6, 2026

Some users may experience issues with formulas in downloaded Sheets

Detected by Pingoru
Jul 06, 2026, 07:00 AM UTC
Resolved
Jul 07, 2026, 01:24 AM UTC
Duration
18h 24m
Affected: Downloading designs
Timeline · 2 updates
  1. identified Jul 06, 2026, 07:00 AM UTC

    Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.

  2. resolved Jul 07, 2026, 01:24 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major July 2, 2026

Users may experience errors uploading media

Detected by Pingoru
Jul 02, 2026, 09:10 AM UTC
Resolved
Jul 02, 2026, 11:00 AM UTC
Duration
1h 50m
Affected: Media uploads
Timeline · 3 updates
  1. investigating Jul 02, 2026, 09:10 AM UTC

    Users may experience errors uploading media to their Canva design

  2. investigating Jul 02, 2026, 09:12 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 02, 2026, 11:00 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Minor July 2, 2026

Some users in Australia and New Zealand may experience slower load times when using Canva

Detected by Pingoru
Jul 02, 2026, 12:44 AM UTC
Resolved
Jul 02, 2026, 06:44 AM UTC
Duration
6h
Timeline · 6 updates
  1. investigating Jul 02, 2026, 12:44 AM UTC

    We are currently investigating this issue.

  2. identified Jul 02, 2026, 12:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 02, 2026, 01:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Jul 02, 2026, 02:21 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jul 02, 2026, 04:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 02, 2026, 06:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 23, 2026

Some users may have issues accessing Canva

Detected by Pingoru
Jun 23, 2026, 11:01 PM UTC
Resolved
Jun 23, 2026, 11:51 PM UTC
Duration
50m
Timeline · 3 updates
  1. investigating Jun 23, 2026, 11:01 PM UTC

    Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified Jun 23, 2026, 11:19 PM UTC

    We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.

  3. resolved Jun 23, 2026, 11:51 PM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Minor June 15, 2026

Some users may experience slowness exporting video

Detected by Pingoru
Jun 15, 2026, 11:34 AM UTC
Resolved
Jun 15, 2026, 12:10 PM UTC
Duration
36m
Affected: Downloading designs
Timeline · 2 updates
  1. identified Jun 15, 2026, 11:34 AM UTC

    The issue has been identified and our engineers are working to implement a fix.

  2. resolved Jun 15, 2026, 12:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 15, 2026

Some users may experience errors exporting video

Detected by Pingoru
Jun 15, 2026, 11:01 AM UTC
Resolved
Jun 15, 2026, 11:22 AM UTC
Duration
21m
Timeline · 2 updates
  1. identified Jun 15, 2026, 11:01 AM UTC

    Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.

  2. resolved Jun 15, 2026, 11:22 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Minor June 12, 2026

Some users may experience intermittent issues using Canva

Detected by Pingoru
Jun 12, 2026, 04:45 AM UTC
Resolved
Jun 12, 2026, 06:25 AM UTC
Duration
1h 39m
Affected: Login and signupEditing designsViewing designsDownloading designsSharing designsMedia uploadsHome pageProjects pageTemplates page
Timeline · 3 updates
  1. identified Jun 12, 2026, 04:45 AM UTC

    Users may experience intermittent issues when using Canva. Our engineers have identified the issue and are working on a fix.

  2. monitoring Jun 12, 2026, 05:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 12, 2026, 06:25 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major June 9, 2026

Some users may have issues accessing designs on Canva

Detected by Pingoru
Jun 09, 2026, 03:41 AM UTC
Resolved
Jun 09, 2026, 04:19 AM UTC
Duration
38m
Affected: Editing designsViewing designs
Timeline · 3 updates
  1. investigating Jun 09, 2026, 03:41 AM UTC

    Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified Jun 09, 2026, 03:45 AM UTC

    The issue has been identified and our engineers are working to implement a fix.

  3. resolved Jun 09, 2026, 04:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 22, 2026

Some users might experience intermittent errors in Canva

Detected by Pingoru
May 22, 2026, 03:34 AM UTC
Resolved
May 22, 2026, 04:41 AM UTC
Duration
1h 7m
Timeline · 4 updates
  1. investigating May 22, 2026, 03:34 AM UTC

    We are currently investigating the issue.

  2. identified May 22, 2026, 03:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2026, 04:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 22, 2026, 04:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 21, 2026

Intermittent errors uploading images and videos or using media editing tools

Detected by Pingoru
May 21, 2026, 04:56 AM UTC
Resolved
May 21, 2026, 06:28 AM UTC
Duration
1h 31m
Affected: Media uploads
Timeline · 3 updates
  1. identified May 21, 2026, 04:56 AM UTC

    Users may experience intermittent issues uploading new images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.

  2. monitoring May 21, 2026, 05:40 AM UTC

    We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.

  3. resolved May 21, 2026, 06:28 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Minor May 12, 2026

Some users may have issues accessing Canva offline features

Detected by Pingoru
May 12, 2026, 04:15 AM UTC
Resolved
May 12, 2026, 04:42 AM UTC
Duration
26m
Timeline · 2 updates
  1. investigating May 12, 2026, 04:15 AM UTC

    Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.

  2. resolved May 12, 2026, 04:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 7, 2026

Some users might experience errors when trying to access designs

Detected by Pingoru
May 07, 2026, 03:29 AM UTC
Resolved
May 07, 2026, 04:37 AM UTC
Duration
1h 8m
Timeline · 3 updates
  1. investigating May 07, 2026, 03:29 AM UTC

    Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We are currently investigating the issue.

  2. identified May 07, 2026, 03:54 AM UTC

    Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.

  3. resolved May 07, 2026, 04:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 7, 2026

Users in some countries may experience issues trying to access Canva

Detected by Pingoru
May 07, 2026, 12:03 AM UTC
Resolved
May 07, 2026, 12:59 AM UTC
Duration
55m
Timeline · 5 updates
  1. investigating May 07, 2026, 12:03 AM UTC

    Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified May 07, 2026, 12:23 AM UTC

    Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.

  3. identified May 07, 2026, 12:33 AM UTC

    Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service.

  4. monitoring May 07, 2026, 12:49 AM UTC

    A fix has been implemented and we are currently monitoring for any further issues.

  5. resolved May 07, 2026, 12:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 29, 2026

Users should be able to access Canva, we are monitoring the fix.

Detected by Pingoru
Apr 29, 2026, 12:21 AM UTC
Resolved
Apr 29, 2026, 01:02 AM UTC
Duration
40m
Timeline · 3 updates
  1. investigating Apr 29, 2026, 12:21 AM UTC

    Users should be able to access Canva, we are monitoring the fix.

  2. monitoring Apr 29, 2026, 12:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2026, 01:02 AM UTC

    This has been resolved.

Read the full incident report →

Minor April 22, 2026

Users are having issues accessing designs

Detected by Pingoru
Apr 22, 2026, 11:48 PM UTC
Resolved
Apr 23, 2026, 12:28 AM UTC
Duration
39m
Affected: Viewing designs
Timeline · 3 updates
  1. investigating Apr 22, 2026, 11:48 PM UTC

    Users are having issues accessing designs. Our engineers are urgently investigating the issue.

  2. monitoring Apr 22, 2026, 11:59 PM UTC

    The incident is now mitigated. We will continue to monitor and resolve after confirming accessing designs are stable.

  3. resolved Apr 23, 2026, 12:28 AM UTC

    This incident is resolved. Thank you for patience and understanding.

Read the full incident report →

Critical April 13, 2026

Users may experience issues opening new and existing designs

Detected by Pingoru
Apr 13, 2026, 12:28 AM UTC
Resolved
Apr 13, 2026, 05:56 AM UTC
Duration
5h 27m
Timeline · 5 updates
  1. investigating Apr 13, 2026, 12:28 AM UTC

    Users may experience issues opening new and existing designs. Our engineers are working to resolve the issue.

  2. investigating Apr 13, 2026, 12:32 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 13, 2026, 12:33 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Apr 13, 2026, 12:51 AM UTC

    The incident is now mitigated. We will continue to monitor and resolve after confirming operations are stable.

  5. resolved Apr 13, 2026, 05:56 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Notice April 10, 2026

Some users may experience issues accessing AI Voice

Detected by Pingoru
Apr 10, 2026, 02:39 PM UTC
Resolved
Apr 11, 2026, 05:04 AM UTC
Duration
14h 24m
Timeline · 2 updates
  1. investigating Apr 10, 2026, 02:39 PM UTC

    Users may be unable to access the AI Voice feature for video creation. We are aware of the issue and are investigating a fix.

  2. resolved Apr 11, 2026, 05:04 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major April 8, 2026

Some users are experiencing issues with AI image and video generation.

Detected by Pingoru
Apr 08, 2026, 09:23 AM UTC
Resolved
Apr 09, 2026, 09:54 AM UTC
Duration
1d
Timeline · 3 updates
  1. identified Apr 08, 2026, 09:23 AM UTC

    Some users may have issues with: - Generating AI images in Magic Media - Generating AI images in the Elements tab - Generating images with Dreamlab - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.

  2. identified Apr 08, 2026, 10:46 AM UTC

    Some users may have issues with: - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.

  3. resolved Apr 09, 2026, 09:54 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Critical March 22, 2026

Some users may encounter issues loading Canva.

Detected by Pingoru
Mar 22, 2026, 09:57 PM UTC
Resolved
Mar 22, 2026, 11:09 PM UTC
Duration
1h 11m
Timeline · 3 updates
  1. investigating Mar 22, 2026, 09:57 PM UTC

    Users may have issues loading Canva. Opening designs may yield a 503 error. We are currently investigating the issue and will keep you updated.

  2. monitoring Mar 22, 2026, 10:44 PM UTC

    We’ve applied a fix for this issue and are currently monitoring to make sure everything is working as expected. We’ll continue to keep a close eye on things and share any updates if needed.

  3. resolved Mar 22, 2026, 11:09 PM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major March 12, 2026

Media uploads failing for some users

Detected by Pingoru
Mar 12, 2026, 04:33 AM UTC
Resolved
Mar 12, 2026, 04:53 AM UTC
Duration
20m
Affected: Media uploads
Timeline · 3 updates
  1. investigating Mar 12, 2026, 04:33 AM UTC

    Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might me logged out, offline or Canva's servers are unreachable.

  2. investigating Mar 12, 2026, 04:34 AM UTC

    Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might be logged out, offline or Canva's servers are unreachable." We are currently investigating and working to mitigate the issue.

  3. resolved Mar 12, 2026, 04:53 AM UTC

    This incident is now mitigated. Thank you for your patience and understanding.

Read the full incident report →