Canva Outage History

Canva is up right now

Pingoru has recorded 50 incidents for Canva: 45 in the last 12 months and 1 in the last 90 days.

Source: canvastatus.com

50incidents recorded
45last 12 months
1last 90 days
3 hourstypical duration
Incidents per month
048AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Canva in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026833 of 720 (5%)
May 2026828 of 744 (4%)
June 202689 of 720 (1%)
July 2026844 of 744 (6%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202611 of 744 (0%)
November 202600 of 3 (0%)

Incidents, newest first

Major October 8, 2026 Some users may have issues using Canva 37m

Started Oct 08, 2026, 04:42 PM UTC· resolved Oct 08, 2026, 05:20 PM UTC

  1. investigating Oct 08, 2026, 04:42 PM UTC

    Some users are having issues creating designs from templates on the home page.

  2. resolved Oct 08, 2026, 05:20 PM UTC

    Fix has landed and issue is now resolved.

Read the full incident report →

Major July 31, 2026 Some users may have issues with payments in Canva 1h 3m Billing and subscriptions

Started Jul 31, 2026, 06:55 PM UTC· resolved Jul 31, 2026, 07:58 PM UTC

  1. investigating Jul 31, 2026, 06:55 PM UTC

    Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified Jul 31, 2026, 07:02 PM UTC

    We've identified an issue affecting subscriptions, billing and payments in Canva. Our teams are working to fix the problem.

  3. monitoring Jul 31, 2026, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 31, 2026, 07:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 13, 2026 Some users may have issues using Canva 19m Billing and subscriptions

Started Jul 13, 2026, 10:57 PM UTC· resolved Jul 13, 2026, 11:17 PM UTC

  1. investigating Jul 13, 2026, 10:57 PM UTC

    Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified Jul 13, 2026, 11:04 PM UTC

    The issue has been identified: - Users are shown the wrong status of their subscription

  3. resolved Jul 13, 2026, 11:17 PM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major July 12, 2026 Some users may have issues downloading video designs 8h 51m Downloading designs

Started Jul 12, 2026, 08:38 AM UTC· resolved Jul 12, 2026, 05:29 PM UTC

  1. identified Jul 12, 2026, 08:38 AM UTC

    Some users may experience issues downloading video designs. Our teams are currently working to resolve the issue.

  2. resolved Jul 12, 2026, 05:29 PM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Minor July 9, 2026 Users may have issue with Signup/Login via Microsoft 6h 38m Login and signup

Started Jul 09, 2026, 05:55 PM UTC· resolved Jul 10, 2026, 12:34 AM UTC

  1. investigating Jul 09, 2026, 05:55 PM UTC

    Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.

  2. investigating Jul 09, 2026, 05:58 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 09, 2026, 11:23 PM UTC

    We are continuing to investigate this issue and hope to have a fix in place soon.

  4. identified Jul 10, 2026, 12:13 AM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Jul 10, 2026, 12:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 9, 2026 Some users may have issues using Canva 1h 13m

Started Jul 09, 2026, 12:50 PM UTC· resolved Jul 09, 2026, 02:04 PM UTC

  1. investigating Jul 09, 2026, 12:50 PM UTC

    Some users may have issues using Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. monitoring Jul 09, 2026, 01:51 PM UTC

    Some users may have issues using Canva. Our teams are urgently looking into this. This issue only affects a small percentage of users. We are currently monitoring the issue.

  3. resolved Jul 09, 2026, 02:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 6, 2026 Some users may experience issues with formulas in downloaded Sheets 18h 24m Downloading designs

Started Jul 06, 2026, 07:00 AM UTC· resolved Jul 07, 2026, 01:24 AM UTC

  1. identified Jul 06, 2026, 07:00 AM UTC

    Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.

  2. resolved Jul 07, 2026, 01:24 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major July 2, 2026 Users may experience errors uploading media 1h 50m Media uploads

Started Jul 02, 2026, 09:10 AM UTC· resolved Jul 02, 2026, 11:00 AM UTC

  1. investigating Jul 02, 2026, 09:10 AM UTC

    Users may experience errors uploading media to their Canva design

  2. investigating Jul 02, 2026, 09:12 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 02, 2026, 11:00 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Minor July 2, 2026 Some users in Australia and New Zealand may experience slower load times when using Canva 6h

Started Jul 02, 2026, 12:44 AM UTC· resolved Jul 02, 2026, 06:44 AM UTC

  1. investigating Jul 02, 2026, 12:44 AM UTC

    We are currently investigating this issue.

  2. identified Jul 02, 2026, 12:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 02, 2026, 01:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Jul 02, 2026, 02:21 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jul 02, 2026, 04:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 02, 2026, 06:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 23, 2026 Some users may have issues accessing Canva 50m

Started Jun 23, 2026, 11:01 PM UTC· resolved Jun 23, 2026, 11:51 PM UTC

  1. investigating Jun 23, 2026, 11:01 PM UTC

    Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified Jun 23, 2026, 11:19 PM UTC

    We have identified the issue. Some customers may encounter a "Page Not Found" error when using Canva. Our team is actively investigating and working on a resolution.

  3. resolved Jun 23, 2026, 11:51 PM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major June 22, 2026 Some users may experience errors while accessing Canva Design Agent 3h 12m

Started Jun 22, 2026, 04:16 AM UTC· resolved Jun 22, 2026, 07:28 AM UTC

  1. identified Jun 22, 2026, 04:16 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jun 22, 2026, 07:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 17, 2026 Some users may have issues accessing Canva 1h 1m iPad app, iOS app

Started Jun 17, 2026, 02:53 AM UTC· resolved Jun 17, 2026, 03:54 AM UTC

  1. investigating Jun 17, 2026, 02:53 AM UTC

    Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.

  2. investigating Jun 17, 2026, 02:54 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 17, 2026, 03:07 AM UTC

    Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

  4. monitoring Jun 17, 2026, 03:26 AM UTC

    A fix has been implemented and we are currently monitoring

  5. resolved Jun 17, 2026, 03:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 15, 2026 Some users may have issues accessing Canva 42m Downloading designs

Started Jun 15, 2026, 08:20 PM UTC· resolved Jun 15, 2026, 09:03 PM UTC

  1. investigating Jun 15, 2026, 08:20 PM UTC

    Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified Jun 15, 2026, 08:30 PM UTC

    Users may experience intermittent issues downloading designs. Our team are urgently working on a fix.

  3. resolved Jun 15, 2026, 09:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 15, 2026 Some users may experience slowness exporting video 36m Downloading designs

Started Jun 15, 2026, 11:34 AM UTC· resolved Jun 15, 2026, 12:10 PM UTC

  1. identified Jun 15, 2026, 11:34 AM UTC

    The issue has been identified and our engineers are working to implement a fix.

  2. resolved Jun 15, 2026, 12:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 15, 2026 Some users may experience errors exporting video 21m

Started Jun 15, 2026, 11:01 AM UTC· resolved Jun 15, 2026, 11:22 AM UTC

  1. identified Jun 15, 2026, 11:01 AM UTC

    Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.

  2. resolved Jun 15, 2026, 11:22 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Minor June 12, 2026 Some users may experience intermittent issues using Canva 1h 39m Login and signup, Editing designs, Viewing designs, Downloading designs and 5 more

Started Jun 12, 2026, 04:45 AM UTC· resolved Jun 12, 2026, 06:25 AM UTC

  1. identified Jun 12, 2026, 04:45 AM UTC

    Users may experience intermittent issues when using Canva. Our engineers have identified the issue and are working on a fix.

  2. monitoring Jun 12, 2026, 05:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 12, 2026, 06:25 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major June 9, 2026 Some users may have issues accessing designs on Canva 38m Editing designs, Viewing designs

Started Jun 09, 2026, 03:41 AM UTC· resolved Jun 09, 2026, 04:19 AM UTC

  1. investigating Jun 09, 2026, 03:41 AM UTC

    Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified Jun 09, 2026, 03:45 AM UTC

    The issue has been identified and our engineers are working to implement a fix.

  3. resolved Jun 09, 2026, 04:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 29, 2026 Some users may have issues accessing Canva 26m Billing and subscriptions

Started May 29, 2026, 01:46 AM UTC· resolved May 29, 2026, 02:12 AM UTC

  1. investigating May 29, 2026, 01:46 AM UTC

    Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

  2. investigating May 29, 2026, 01:48 AM UTC

    Some users may have issues with payments on Canva. Our teams are urgently looking into this, and we will provide an update soon.

  3. monitoring May 29, 2026, 01:58 AM UTC

    A fix has been implemented, and we are monitoring the results. Users should be able to use billing and payment features normally.

  4. resolved May 29, 2026, 02:12 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major May 22, 2026 Some users might experience intermittent errors in Canva 1h 7m

Started May 22, 2026, 03:34 AM UTC· resolved May 22, 2026, 04:41 AM UTC

  1. investigating May 22, 2026, 03:34 AM UTC

    We are currently investigating the issue.

  2. identified May 22, 2026, 03:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2026, 04:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 22, 2026, 04:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 21, 2026 Intermittent errors uploading images and videos or using media editing tools 1h 31m Media uploads

Started May 21, 2026, 04:56 AM UTC· resolved May 21, 2026, 06:28 AM UTC

  1. identified May 21, 2026, 04:56 AM UTC

    Users may experience intermittent issues uploading new images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.

  2. monitoring May 21, 2026, 05:40 AM UTC

    We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.

  3. resolved May 21, 2026, 06:28 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Minor May 12, 2026 Some users may have issues accessing Canva offline features 26m

Started May 12, 2026, 04:15 AM UTC· resolved May 12, 2026, 04:42 AM UTC

  1. investigating May 12, 2026, 04:15 AM UTC

    Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.

  2. resolved May 12, 2026, 04:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 8, 2026 Some users may have issues accessing Canva 21h 59m

Started May 08, 2026, 12:43 AM UTC· resolved May 08, 2026, 10:43 PM UTC

  1. investigating May 08, 2026, 12:43 AM UTC

    Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified May 08, 2026, 12:56 AM UTC

    We’re currently experiencing intermittent issues due to an ongoing AWS service disruption. AWS has acknowledged the issue on their status page. We’re monitoring the situation closely and will update as more information becomes available. For vendor updates, see: https://health.aws.amazon.com/health/status

  3. monitoring May 08, 2026, 02:16 AM UTC

    We've seen recovery and are currently monitoring for any further issues.

  4. monitoring May 08, 2026, 06:01 AM UTC

    We're continuing to monitor for any impact while we wait for AWS to resolve the underlying issue.

  5. resolved May 08, 2026, 10:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 7, 2026 Some users might experience errors when trying to access designs 1h 8m

Started May 07, 2026, 03:29 AM UTC· resolved May 07, 2026, 04:37 AM UTC

  1. investigating May 07, 2026, 03:29 AM UTC

    Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We are currently investigating the issue.

  2. identified May 07, 2026, 03:54 AM UTC

    Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.

  3. resolved May 07, 2026, 04:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 7, 2026 Some users might experience errors when trying to access designs 38m

Started May 07, 2026, 01:32 AM UTC· resolved May 07, 2026, 02:11 AM UTC

  1. identified May 07, 2026, 01:32 AM UTC

    Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.

  2. monitoring May 07, 2026, 01:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 07, 2026, 02:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 7, 2026 Users in some countries may experience issues trying to access Canva 55m

Started May 07, 2026, 12:03 AM UTC· resolved May 07, 2026, 12:59 AM UTC

  1. investigating May 07, 2026, 12:03 AM UTC

    Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified May 07, 2026, 12:23 AM UTC

    Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.

  3. identified May 07, 2026, 12:33 AM UTC

    Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service.

  4. monitoring May 07, 2026, 12:49 AM UTC

    A fix has been implemented and we are currently monitoring for any further issues.

  5. resolved May 07, 2026, 12:59 AM UTC

    This incident has been resolved.

Read the full incident report →