There were 9 Canva outages since March 11, 2026 totaling 48h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.
A fix has been implemented and we are monitoring the results.
This incident is now resolved. Thank you for your patience and understanding.
Users should be able to access Canva, we are monitoring the fix.
A fix has been implemented and we are monitoring the results.
This has been resolved.
Users are having issues accessing designs. Our engineers are urgently investigating the issue.
The incident is now mitigated. We will continue to monitor and resolve after confirming accessing designs are stable.
This incident is resolved. Thank you for patience and understanding.
Users may experience issues opening new and existing designs. Our engineers are working to resolve the issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
The incident is now mitigated. We will continue to monitor and resolve after confirming operations are stable.
This incident is now resolved. Thank you for your patience and understanding.
Users may be unable to access the AI Voice feature for video creation. We are aware of the issue and are investigating a fix.
This incident is now resolved. Thank you for your patience and understanding.
Some users may have issues with: - Generating AI images in Magic Media - Generating AI images in the Elements tab - Generating images with Dreamlab - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.
Some users may have issues with: - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.
This incident is now resolved. Thank you for your patience and understanding.
Users may have issues loading Canva. Opening designs may yield a 503 error. We are currently investigating the issue and will keep you updated.
We’ve applied a fix for this issue and are currently monitoring to make sure everything is working as expected. We’ll continue to keep a close eye on things and share any updates if needed.
This incident is now resolved. Thank you for your patience and understanding.
Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might me logged out, offline or Canva's servers are unreachable.
Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might be logged out, offline or Canva's servers are unreachable." We are currently investigating and working to mitigate the issue.
This incident is now mitigated. Thank you for your patience and understanding.
We are currently investigating this issue.
This incident is now resolved. Thank you for your patience and understanding.
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