Canva Outage History

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Canva had 54 outages in the last 2 years totaling 75h 46m of downtime — averaging 2.2 incidents per month.

There were 54 Canva outages since June 19, 2025 totaling 75h 46m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.canvastatus.com

Major June 17, 2026

Some users may have issues accessing Canva

Detected by Pingoru
Jun 17, 2026, 02:53 AM UTC
Resolved
Jun 17, 2026, 03:54 AM UTC
Duration
1h 1m
Affected: iPad appiOS app
Timeline · 5 updates
  1. investigating Jun 17, 2026, 02:53 AM UTC

    Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.

  2. investigating Jun 17, 2026, 02:54 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 17, 2026, 03:07 AM UTC

    Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

  4. monitoring Jun 17, 2026, 03:26 AM UTC

    A fix has been implemented and we are currently monitoring

  5. resolved Jun 17, 2026, 03:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 15, 2026

Some users may experience slowness exporting video

Detected by Pingoru
Jun 15, 2026, 11:34 AM UTC
Resolved
Jun 15, 2026, 12:10 PM UTC
Duration
36m
Affected: Downloading designs
Timeline · 2 updates
  1. identified Jun 15, 2026, 11:34 AM UTC

    The issue has been identified and our engineers are working to implement a fix.

  2. resolved Jun 15, 2026, 12:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 15, 2026

Some users may experience errors exporting video

Detected by Pingoru
Jun 15, 2026, 11:01 AM UTC
Resolved
Jun 15, 2026, 11:22 AM UTC
Duration
21m
Timeline · 2 updates
  1. identified Jun 15, 2026, 11:01 AM UTC

    Users may experience errors exporting video. Our engineers have identified the issue and are working on a fix.

  2. resolved Jun 15, 2026, 11:22 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Minor June 12, 2026

Some users may experience intermittent issues using Canva

Detected by Pingoru
Jun 12, 2026, 04:45 AM UTC
Resolved
Jun 12, 2026, 06:25 AM UTC
Duration
1h 39m
Affected: Login and signupEditing designsViewing designsDownloading designsSharing designsMedia uploadsHome pageProjects pageTemplates page
Timeline · 3 updates
  1. identified Jun 12, 2026, 04:45 AM UTC

    Users may experience intermittent issues when using Canva. Our engineers have identified the issue and are working on a fix.

  2. monitoring Jun 12, 2026, 05:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 12, 2026, 06:25 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major June 9, 2026

Some users may have issues accessing designs on Canva

Detected by Pingoru
Jun 09, 2026, 03:41 AM UTC
Resolved
Jun 09, 2026, 04:19 AM UTC
Duration
38m
Affected: Editing designsViewing designs
Timeline · 3 updates
  1. investigating Jun 09, 2026, 03:41 AM UTC

    Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified Jun 09, 2026, 03:45 AM UTC

    The issue has been identified and our engineers are working to implement a fix.

  3. resolved Jun 09, 2026, 04:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 22, 2026

Some users might experience intermittent errors in Canva

Detected by Pingoru
May 22, 2026, 03:34 AM UTC
Resolved
May 22, 2026, 04:41 AM UTC
Duration
1h 7m
Timeline · 4 updates
  1. investigating May 22, 2026, 03:34 AM UTC

    We are currently investigating the issue.

  2. identified May 22, 2026, 03:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2026, 04:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 22, 2026, 04:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 21, 2026

Intermittent errors uploading images and videos or using media editing tools

Detected by Pingoru
May 21, 2026, 04:56 AM UTC
Resolved
May 21, 2026, 06:28 AM UTC
Duration
1h 31m
Affected: Media uploads
Timeline · 3 updates
  1. identified May 21, 2026, 04:56 AM UTC

    Users may experience intermittent issues uploading new images and videos. Requests may succeed when re-attempted. We have identified the cause of the issue and are working on a fix.

  2. monitoring May 21, 2026, 05:40 AM UTC

    We have implemented a fix and are monitoring the results. A very small proportion of users may experience issues uploading new images and videos, or using functionality which edits or transforms images and videos. We expect the issue to be fully recovered within ~20 minutes.

  3. resolved May 21, 2026, 06:28 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Minor May 12, 2026

Some users may have issues accessing Canva offline features

Detected by Pingoru
May 12, 2026, 04:15 AM UTC
Resolved
May 12, 2026, 04:42 AM UTC
Duration
26m
Timeline · 2 updates
  1. investigating May 12, 2026, 04:15 AM UTC

    Some users may have issues accessing Canva offline editing. Our teams are urgently looking into this and we will provide an update soon.

  2. resolved May 12, 2026, 04:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 7, 2026

Some users might experience errors when trying to access designs

Detected by Pingoru
May 07, 2026, 03:29 AM UTC
Resolved
May 07, 2026, 04:37 AM UTC
Duration
1h 8m
Timeline · 3 updates
  1. investigating May 07, 2026, 03:29 AM UTC

    Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We are currently investigating the issue.

  2. identified May 07, 2026, 03:54 AM UTC

    Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.

  3. resolved May 07, 2026, 04:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 7, 2026

Users in some countries may experience issues trying to access Canva

Detected by Pingoru
May 07, 2026, 12:03 AM UTC
Resolved
May 07, 2026, 12:59 AM UTC
Duration
55m
Timeline · 5 updates
  1. investigating May 07, 2026, 12:03 AM UTC

    Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified May 07, 2026, 12:23 AM UTC

    Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.

  3. identified May 07, 2026, 12:33 AM UTC

    Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service.

  4. monitoring May 07, 2026, 12:49 AM UTC

    A fix has been implemented and we are currently monitoring for any further issues.

  5. resolved May 07, 2026, 12:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 29, 2026

Users should be able to access Canva, we are monitoring the fix.

Detected by Pingoru
Apr 29, 2026, 12:21 AM UTC
Resolved
Apr 29, 2026, 01:02 AM UTC
Duration
40m
Timeline · 3 updates
  1. investigating Apr 29, 2026, 12:21 AM UTC

    Users should be able to access Canva, we are monitoring the fix.

  2. monitoring Apr 29, 2026, 12:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2026, 01:02 AM UTC

    This has been resolved.

Read the full incident report →

Minor April 22, 2026

Users are having issues accessing designs

Detected by Pingoru
Apr 22, 2026, 11:48 PM UTC
Resolved
Apr 23, 2026, 12:28 AM UTC
Duration
39m
Affected: Viewing designs
Timeline · 3 updates
  1. investigating Apr 22, 2026, 11:48 PM UTC

    Users are having issues accessing designs. Our engineers are urgently investigating the issue.

  2. monitoring Apr 22, 2026, 11:59 PM UTC

    The incident is now mitigated. We will continue to monitor and resolve after confirming accessing designs are stable.

  3. resolved Apr 23, 2026, 12:28 AM UTC

    This incident is resolved. Thank you for patience and understanding.

Read the full incident report →

Critical April 13, 2026

Users may experience issues opening new and existing designs

Detected by Pingoru
Apr 13, 2026, 12:28 AM UTC
Resolved
Apr 13, 2026, 05:56 AM UTC
Duration
5h 27m
Timeline · 5 updates
  1. investigating Apr 13, 2026, 12:28 AM UTC

    Users may experience issues opening new and existing designs. Our engineers are working to resolve the issue.

  2. investigating Apr 13, 2026, 12:32 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 13, 2026, 12:33 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Apr 13, 2026, 12:51 AM UTC

    The incident is now mitigated. We will continue to monitor and resolve after confirming operations are stable.

  5. resolved Apr 13, 2026, 05:56 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Notice April 10, 2026

Some users may experience issues accessing AI Voice

Detected by Pingoru
Apr 10, 2026, 02:39 PM UTC
Resolved
Apr 11, 2026, 05:04 AM UTC
Duration
14h 24m
Timeline · 2 updates
  1. investigating Apr 10, 2026, 02:39 PM UTC

    Users may be unable to access the AI Voice feature for video creation. We are aware of the issue and are investigating a fix.

  2. resolved Apr 11, 2026, 05:04 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major April 8, 2026

Some users are experiencing issues with AI image and video generation.

Detected by Pingoru
Apr 08, 2026, 09:23 AM UTC
Resolved
Apr 09, 2026, 09:54 AM UTC
Duration
1d
Timeline · 3 updates
  1. identified Apr 08, 2026, 09:23 AM UTC

    Some users may have issues with: - Generating AI images in Magic Media - Generating AI images in the Elements tab - Generating images with Dreamlab - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.

  2. identified Apr 08, 2026, 10:46 AM UTC

    Some users may have issues with: - Generating videos with Image to Video - Using AI Video Effects Our engineers have identified the issue and are working to resolve it.

  3. resolved Apr 09, 2026, 09:54 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Critical March 22, 2026

Some users may encounter issues loading Canva.

Detected by Pingoru
Mar 22, 2026, 09:57 PM UTC
Resolved
Mar 22, 2026, 11:09 PM UTC
Duration
1h 11m
Timeline · 3 updates
  1. investigating Mar 22, 2026, 09:57 PM UTC

    Users may have issues loading Canva. Opening designs may yield a 503 error. We are currently investigating the issue and will keep you updated.

  2. monitoring Mar 22, 2026, 10:44 PM UTC

    We’ve applied a fix for this issue and are currently monitoring to make sure everything is working as expected. We’ll continue to keep a close eye on things and share any updates if needed.

  3. resolved Mar 22, 2026, 11:09 PM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major March 12, 2026

Media uploads failing for some users

Detected by Pingoru
Mar 12, 2026, 04:33 AM UTC
Resolved
Mar 12, 2026, 04:53 AM UTC
Duration
20m
Affected: Media uploads
Timeline · 3 updates
  1. investigating Mar 12, 2026, 04:33 AM UTC

    Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might me logged out, offline or Canva's servers are unreachable.

  2. investigating Mar 12, 2026, 04:34 AM UTC

    Media uploads may be failing for some users. Users may experience the following error message: "We were unable to upload {{file}}. You might be logged out, offline or Canva's servers are unreachable." We are currently investigating and working to mitigate the issue.

  3. resolved Mar 12, 2026, 04:53 AM UTC

    This incident is now mitigated. Thank you for your patience and understanding.

Read the full incident report →

Major January 28, 2026

Download issues for designs with uploaded images

Detected by Pingoru
Jan 28, 2026, 10:18 PM UTC
Resolved
Jan 29, 2026, 12:21 AM UTC
Duration
2h 2m
Affected: Downloading designs
Timeline · 2 updates
  1. identified Jan 28, 2026, 10:18 PM UTC

    Some users may experience download issues with designs that include uploaded photos or image files.

  2. resolved Jan 29, 2026, 12:21 AM UTC

    Thank you for your patience and understanding. As a workaround, you can try the following steps: - Remove the affected image from your design - Re-add the image to the design - Re-apply any photo edits - Try downloading again

Read the full incident report →

Major January 28, 2026

Canva apps appears to be in black/grey background

Detected by Pingoru
Jan 28, 2026, 06:23 PM UTC
Resolved
Jan 28, 2026, 09:49 PM UTC
Duration
3h 25m
Timeline · 2 updates
  1. monitoring Jan 28, 2026, 06:23 PM UTC

    Some Canva apps appear in black or grey, making the elements underneath difficult to see. As a workaround, we suggest changing your Canva theme from Light to Dark under the Accessibility: https://www.canva.com/settings/accessibility

  2. resolved Jan 28, 2026, 09:49 PM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Minor January 23, 2026

Apps Creation Issue

Detected by Pingoru
Jan 23, 2026, 01:31 AM UTC
Resolved
Jan 23, 2026, 05:59 AM UTC
Duration
4h 28m
Affected: Apps
Timeline · 2 updates
  1. identified Jan 23, 2026, 01:31 AM UTC

    Event: We are aware that apps created after 2026-01-21 00:00:00 UTC are generated with an ID that contain an underscore which results in developers experiencing CORS issues and unable to test locally. Workaround: Please use Firefox as your browser for now, which should allow you to continue testing. We're actively working on a fix and will share more details about the specific issue shortly. Thanks for your patience, and apologies for the disruption to your workflow.

  2. resolved Jan 23, 2026, 05:59 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Major January 7, 2026

Users may experience issues with Logging in/Signing up.

Detected by Pingoru
Jan 07, 2026, 11:29 PM UTC
Resolved
Jan 08, 2026, 03:09 AM UTC
Duration
3h 39m
Timeline · 3 updates
  1. investigating Jan 07, 2026, 11:29 PM UTC

    Users may experience issues with Logging in/Signing up. We are currently investigating the issue and will keep you updated.

  2. monitoring Jan 08, 2026, 01:02 AM UTC

    The fix has been put in place and we are monitoring the issue

  3. resolved Jan 08, 2026, 03:09 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Critical December 17, 2025

Some users may experience an error upon accessing their Canva designs.

Detected by Pingoru
Dec 17, 2025, 10:25 PM UTC
Resolved
Dec 18, 2025, 01:50 AM UTC
Duration
3h 24m
Timeline · 4 updates
  1. investigating Dec 17, 2025, 10:25 PM UTC

    We are currently investigating the issue and will keep you updated.

  2. investigating Dec 17, 2025, 10:33 PM UTC

    We are currently investigating the issue and will keep you updated.

  3. monitoring Dec 17, 2025, 11:28 PM UTC

    We have put a fix in place and Canva has recovered. We are continuously monitoring the issue.

  4. resolved Dec 18, 2025, 01:50 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →

Critical December 5, 2025

Canva is down due to Cloudflare outage

Detected by Pingoru
Dec 05, 2025, 09:09 AM UTC
Resolved
Dec 05, 2025, 09:42 AM UTC
Duration
33m
Timeline · 3 updates
  1. investigating Dec 05, 2025, 09:09 AM UTC

    Canva is down due to Cloudflare outage

  2. monitoring Dec 05, 2025, 09:30 AM UTC

    We are continuing to monitor Canva services following the Cloudflare outage. All systems appear to be recovering.

  3. resolved Dec 05, 2025, 09:42 AM UTC

    Canva services have fully recovered following the Cloudflare outage. All systems are now operational.

Read the full incident report →

Major November 27, 2025

Users may experience issues with Canva Al features

Detected by Pingoru
Nov 27, 2025, 01:12 AM UTC
Resolved
Nov 27, 2025, 02:04 AM UTC
Duration
51m
Timeline · 3 updates
  1. investigating Nov 27, 2025, 01:12 AM UTC

    Users may experience issues with Canva Al features. We are currently investigating the issue and will keep you updated.

  2. monitoring Nov 27, 2025, 01:37 AM UTC

    The fix has been put in place and we are monitoring the issue.

  3. resolved Nov 27, 2025, 02:04 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.

Read the full incident report →