Canva incident

Some users might experience errors when trying to access designs

Major Resolved View vendor source →

Canva experienced a major incident on May 7, 2026, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 03:29 AM UTC
Resolved
May 07, 2026, 04:37 AM UTC
Duration
1h 8m
Detected by Pingoru
May 07, 2026, 03:29 AM UTC

Update timeline

  1. investigating May 07, 2026, 03:29 AM UTC

    Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We are currently investigating the issue.

  2. identified May 07, 2026, 03:54 AM UTC

    Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.

  3. resolved May 07, 2026, 04:37 AM UTC

    This incident has been resolved.