Canva incident

Some users may have issues accessing Canva

Major Resolved View vendor source →

Canva experienced a major incident on June 17, 2026 affecting iPad app and iOS app, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 02:53 AM UTC
Resolved
Jun 17, 2026, 03:54 AM UTC
Duration
1h 1m
Detected by Pingoru
Jun 17, 2026, 02:53 AM UTC

Affected components

iPad appiOS app

Update timeline

  1. investigating Jun 17, 2026, 02:53 AM UTC

    Some users may have issues creating design on the Canva App on iOS devices. Our teams are urgently looking into this and we will provide an update soon.

  2. investigating Jun 17, 2026, 02:54 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 17, 2026, 03:07 AM UTC

    Some users may have issues creating designs or logging in on the Canva App on iOS devices in Australia and New Zealand. Our teams are working to resolve the issue.

  4. monitoring Jun 17, 2026, 03:26 AM UTC

    A fix has been implemented and we are currently monitoring

  5. resolved Jun 17, 2026, 03:54 AM UTC

    This incident has been resolved.