Canva incident

Some users may experience issues with formulas in downloaded Sheets

Minor Resolved View vendor source →

Canva experienced a minor incident on July 6, 2026 affecting Downloading designs, lasting 18h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 07:00 AM UTC
Resolved
Jul 07, 2026, 01:24 AM UTC
Duration
18h 24m
Detected by Pingoru
Jul 06, 2026, 07:00 AM UTC

Affected components

Downloading designs

Update timeline

  1. identified Jul 06, 2026, 07:00 AM UTC

    Some users may experience issues with formulas in Sheets that are downloaded in PNG/JPG/PDF formats. Downloads in CSV format are not affected. Our teams are working to resolve the issue.

  2. resolved Jul 07, 2026, 01:24 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.