Canva incident

Users may have issue with Signup/Login via Microsoft

Minor Resolved View vendor source →

Canva experienced a minor incident on July 9, 2026 affecting Login and signup, lasting 6h 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 05:55 PM UTC
Resolved
Jul 10, 2026, 12:34 AM UTC
Duration
6h 38m
Detected by Pingoru
Jul 09, 2026, 05:55 PM UTC

Affected components

Login and signup

Update timeline

  1. investigating Jul 09, 2026, 05:55 PM UTC

    Some users may have issues signing up or logging into Canva via Microsoft Oauth. If available, an alternate login may work around the issue.

  2. investigating Jul 09, 2026, 05:58 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 09, 2026, 11:23 PM UTC

    We are continuing to investigate this issue and hope to have a fix in place soon.

  4. identified Jul 10, 2026, 12:13 AM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Jul 10, 2026, 12:34 AM UTC

    This incident has been resolved.