Canva incident

Users in some countries may experience issues trying to access Canva

Major Resolved View vendor source →

Canva experienced a major incident on May 7, 2026, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 12:03 AM UTC
Resolved
May 07, 2026, 12:59 AM UTC
Duration
55m
Detected by Pingoru
May 07, 2026, 12:03 AM UTC

Update timeline

  1. investigating May 07, 2026, 12:03 AM UTC

    Some users may have issues accessing Canva. Our teams are urgently looking into this and we will provide an update soon.

  2. identified May 07, 2026, 12:23 AM UTC

    Users in some countries may have issues viewing media in the Canva Editor. We are currently rolling out a fix to restore service.

  3. identified May 07, 2026, 12:33 AM UTC

    Users in some countries may experience issues trying to access Canva. We are currently rolling out a fix to restore service.

  4. monitoring May 07, 2026, 12:49 AM UTC

    A fix has been implemented and we are currently monitoring for any further issues.

  5. resolved May 07, 2026, 12:59 AM UTC

    This incident has been resolved.