Canva incident

Some users might experience errors when trying to access designs

Major Resolved View vendor source →

Canva experienced a major incident on May 7, 2026, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 01:32 AM UTC
Resolved
May 07, 2026, 02:11 AM UTC
Duration
38m
Detected by Pingoru
May 07, 2026, 01:32 AM UTC

Update timeline

  1. identified May 07, 2026, 01:32 AM UTC

    Users might experience the following error: Trying to reconnect. You can continue editing, but you may lose your work. We have identified the issue and are working on a fix.

  2. monitoring May 07, 2026, 01:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 07, 2026, 02:11 AM UTC

    This incident has been resolved.