Built Technologies Outage History

Status: Resolved As of 12:30 PM CT we’ve confirmed full resolution of the issue that impacted reporting accessibility across all Built products beginning at roughly 7:00 AM CT on June 17. No action is required from you or your team. Please note that Scheduled Exports were not impacted during this incident and all scheduled reports were delivered as expected. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Reporting & Analytics (Operational)

Status: Resolved At approximately 11:32am CT on June 10th we implemented a fix for the incident that caused an issue with vendors being able to submit orders in CLA+. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Project Administration (Operational) Marketplace Ordering & Fulfillment (Operational) Client Data Integrations (Operational) Draw & Budget Management (Operational) Automated File Transfer (Operational)

Status: Resolved As of 10:45 AM CT on 04/21 we’ve confirmed full resolution of the issue that led to integration pipeline failures that was identified at 9 AM CT on 04/21. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Client Data Integrations (Operational) Client Data Integrations (Operational)

Status: Resolved As of 10 AM CT on 4/10/2026 we’ve confirmed full resolution of the issue impacting inspectors' ability to view inspections on the schedule within the Built Inspect app, beginning on 4/9/2026. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Built Inspect App (Operational)

Status: Resolved As of 4:40 PM CT on 3/31/2026 we’ve confirmed full resolution of the issues with manually uploading signed waivers and importing new waivers via Excel/CSV import impacting our legacy lien waivers solution (lienwaivers.io: http://lienwaivers.io), beginning on 3/24/2026. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Lien Waiver Management (Operational)

Status: Resolved As of 1:25 PM CT we've confirmed full resolution the issue blocking retainage from being released in CLA+. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Draw & Budget Management (Operational) Project Administration (Operational)

Status: Resolved As of 1:20PM EDT on 3/18/26 we’ve confirmed full resolution of the issue causing integrations issues in CLA+ and Deal Management products beginning 3/17/26 at 11:30AM EDT. Any integrations that encountered issues in this timeline have been successfully re-run. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Client Data Integrations (Operational) Deal Management (Operational)

Status: Resolved As of March 5, 2026 at 10:45 AM CT, we’ve confirmed full resolution of the registration process issues impacting sponsored builders and borrowers invited to CLA that began at approximately 2:00 PM CT on March 4, 2026. During this time, some builders and borrowers may have experienced errors or been unable to complete registration. The underlying issue has been corrected, and the registration flow is now functioning as expected. We recommend that any users who attempted to register during the incident and were unsuccessful retry the registration process using their original invitation link. If issues persist, please reach out to Support for assistance. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Authentication and User Management (Operational)

Status: Resolved We have resolved the incident impacting CLA that caused some commercial construction loans to be imported with inaccurate information, which prevented users from taking certain actions. The affected loans have been corrected, and full functionality has been restored. We sincerely apologize for any inconvenience this may have caused and appreciate your patience while we worked through the resolution. If you have any questions or continue to experience issues, please reach out to our Support team. Affected components Project Administration (Operational) Draw & Budget Management (Operational)

Status: Resolved As of 6:30pm CST on January 29th, we’ve confirmed full resolution of the issue impacting data refresh for CLA+ Reporting beginning at roughly 6pm on January 28th. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Reporting & Analytics (Operational)