Built Technologies incident

Third Party Outage - QuickBooks

Resolved after 14 hours 28 minutes, affecting Payments and Invoice Management and 1 more, on September 1, 2026.

resolved Sep 02, 2026, 11:50 AM UTC

As of 6:45AM CT on September 2nd we’ve confirmed full resolution of the QuickBooks/Intuit API outage impacting Built Integrations for Invoice and Payment syncing across Construction Financials and Lien Waiver Management at roughly 3PM CT on September 1st. If you experience any issues with Invoice and Payment syncing across Construction Financials and Lien Waiver Management please contact our Support team via email: [email protected] or call (800)655-8138. Thank you for your patience. We apologize for any inconvenience this may have caused.

Started
Sep 01, 2026, 09:21 PM UTC
Resolved
Sep 02, 2026, 11:50 AM UTC
Duration
14h 28m
Detected by Pingoru
Sep 01, 2026, 09:21 PM UTC

Affected components

PaymentsInvoice ManagementPaymentsInvoice ManagementPayments

Update timeline

  1. identified Sep 01, 2026, 09:21 PM UTC

    We have identified an outage with QuickBooks/Intuit API that is impacting Built Integrations for Invoice and Payment syncing across Construction Financials and Lien Waiver Management beginning at roughly 3PM CT on September 1st. They are working on a solution that will restore full functionality. Any invoices created and payments sent during this outage will not sync to QuickBooks. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue.

  2. monitoring Sep 02, 2026, 11:40 AM UTC

    At approximately 11:19 PM on Tuesday, Sept. 1st QuickBooks/Intuit implemented a fix for the incident which impacted Built Integrations for Invoice and Payment syncing across Construction Financials and Lien Waiver Management at roughly 3PM CT on September 1st. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused.

  3. resolved Sep 02, 2026, 11:50 AM UTC

    As of 6:45AM CT on September 2nd we’ve confirmed full resolution of the QuickBooks/Intuit API outage impacting Built Integrations for Invoice and Payment syncing across Construction Financials and Lien Waiver Management at roughly 3PM CT on September 1st. If you experience any issues with Invoice and Payment syncing across Construction Financials and Lien Waiver Management please contact our Support team via email: [email protected] or call (800)655-8138. Thank you for your patience. We apologize for any inconvenience this may have caused.

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