Built Technologies incident
Login Issues for Newly Registered CLA Users
Built Technologies experienced a minor incident on October 8, 2026 affecting Authentication and User Management, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 08, 2026, 06:39 PM UTC
Status: Identified At 1:29 CT on 10/8, we identified an incident in CLA that is preventing newly registered users from logging in, and we are actively investigating. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and we appreciate your patience. Affected components Authentication and User Management (Degraded performance)
- identified Oct 08, 2026, 07:28 PM UTC
Status: Identified As of 2:26 PM CT on 10/8, we are still actively investigating an identified issue in CLA that is preventing newly registered users from logging in. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and we appreciate your patience. Affected components Authentication and User Management (Degraded performance)
- resolved Oct 08, 2026, 08:42 PM UTC
Status: Resolved As of 3:38 PM CT on 10/8, we have confirmed resolution of the issue in CLA that was preventing newly registered users from logging in. Affected users should now be able to register and sign in to their Built account successfully. We apologize for any inconvenience this caused and thank you for your patience. Affected components Authentication and User Management (Operational)