Built Technologies incident
Latency and errors affecting CLA, CLA+ and Construction Financials
Built Technologies experienced a minor incident on August 4, 2026 affecting Authentication and User Management and Networking & CDN and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 04, 2026, 03:10 PM UTC
Status: Investigating We are currently investigating an incident identified at 9:57 AM CT on 8/4 that is impacting CLA, CLA+ and Construction Financials, causing latency and errors across portions of the product. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. Affected components Authentication and User Management (Degraded performance) Invoice Management (Degraded performance) File Service (Degraded performance) Networking & CDN (Degraded performance) Client Data Integrations (Degraded performance) Draw & Budget Management (Degraded performance) Reporting & Analytics (Degraded performance) Lien Waiver Management (Degraded performance) Diligence Services (Degraded performance) Commitment Management (Degraded performance) Compliance Management (Degraded performance) Draw & Budget Management (Degraded performance) Project Administration (Degraded performance) Marketplace Ordering & Fulfillment (Degraded performance) Payments (Degraded performance) Project Administration (Degraded performance) Draw & Budget Management (Degraded performance) Automated File Transfer (Degraded performance) Client Data Integrations (Degraded performance) AI Draw Agent (Degraded performance) Project Administration (Degraded performance) Notifications (Degraded performance) Inspection and Progress Reporting (Degraded performance)
- monitoring Aug 04, 2026, 03:36 PM UTC
Status: Monitoring At approximately 10:33 CT on 8/4, we implemented a fix for the latency issues across CLA, CLA+, and Construction Financials identified at roughly 9:58AM on 8/4. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Invoice Management (Operational) Compliance Management (Operational) AI Draw Agent (Operational) Authentication and User Management (Operational) Commitment Management (Operational) Project Administration (Operational) Draw & Budget Management (Operational) Project Administration (Operational) Draw & Budget Management (Operational) Marketplace Ordering & Fulfillment (Operational) Networking & CDN (Operational) Lien Waiver Management (Operational) Diligence Services (Operational) Payments (Operational) Reporting & Analytics (Operational) Automated File Transfer (Operational) Client Data Integrations (Operational) File Service (Operational) Project Administration (Operational) Client Data Integrations (Operational) Notifications (Operational) Inspection and Progress Reporting (Operational) Draw & Budget Management (Operational)
- resolved Aug 04, 2026, 04:38 PM UTC
Status: Resolved As of 11:38 AM CT on 8/4, we've confirmed resolution of the latency and error issues affecting CLA, CLA+, and Construction Financials that began at roughly 9:57 AM CT on 8/4. No action is required from you or your team. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Networking & CDN (Operational) Project Administration (Operational) Inspection and Progress Reporting (Operational) Reporting & Analytics (Operational) Commitment Management (Operational) Compliance Management (Operational) File Service (Operational) Lien Waiver Management (Operational) Draw & Budget Management (Operational) Project Administration (Operational) Draw & Budget Management (Operational) Diligence Services (Operational) Authentication and User Management (Operational) Draw & Budget Management (Operational) Project Administration (Operational) Marketplace Ordering & Fulfillment (Operational) Client Data Integrations (Operational) Notifications (Operational) Payments (Operational) Invoice Management (Operational) Automated File Transfer (Operational) Client Data Integrations (Operational) AI Draw Agent (Operational)