Built Technologies incident
Lien Waiver Generation Issues (LWIO)
Built Technologies experienced a minor incident on October 7, 2026 affecting Lien Waiver Management, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 07, 2026, 07:11 PM UTC
Status: Investigating We are currently investigating an incident identified at 1:57 PM CT on 10/7 that is impacting LWIO, causing intermittent failures when creating lien waivers, including errors and requests that time out. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue. Affected components Lien Waiver Management (Partial outage) LWIO <> Procore Connector (Partial outage)
- monitoring Oct 07, 2026, 07:48 PM UTC
Status: Monitoring At approximately 2:43 PM CT on 10/7, we implemented a fix for the incident that caused lien waiver generation in LWIO to time out or fail, beginning at roughly 1:57 PM CT on 10/7. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Lien Waiver Management (Operational) LWIO <> Procore Connector (Operational)
- resolved Oct 07, 2026, 08:46 PM UTC
Status: Resolved As of 3:45 PM CT on 10/7, we've confirmed full resolution of the issue causing lien waiver generation in LWIO to time out or fail, beginning at roughly 1:57 PM CT on 10/7. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Lien Waiver Management (Operational) LWIO <> Procore Connector (Operational)