Integration Pipeline Failures

Update timeline

1. investigating Apr 21, 2026, 02:38 PM UTC

   Status: Investigating We are currently investigating the cause of an incident identified at 9 AM CT on 04/21 leading to integration pipeline failures. We are working on a solution that will restore full functionality. At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue. Affected components Client Data Integrations (Partial outage) Client Data Integrations (Partial outage)

2. identified Apr 21, 2026, 03:15 PM UTC

   Status: Identified We have identified the cause of the incident leading to integration pipeline failures that was identified at 9 AM CT on 04/21. We are working on a solution that will restore full functionality. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue. Affected components Client Data Integrations (Partial outage) Client Data Integrations (Partial outage)

3. monitoring Apr 21, 2026, 03:32 PM UTC

   Status: Monitoring At approximately 10:30 AM CT on 04/21 we implemented a fix for the incident that led to integration pipeline failures that was identified at 9 AM CT on 04/21. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Client Data Integrations (Partial outage) Client Data Integrations (Partial outage)

4. resolved Apr 21, 2026, 03:46 PM UTC

   Status: Resolved As of 10:45 AM CT on 04/21 we’ve confirmed full resolution of the issue that led to integration pipeline failures that was identified at 9 AM CT on 04/21. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Client Data Integrations (Operational) Client Data Integrations (Operational)