Is Built Technologies down?

Status: Investigating We are currently investigating the cause of an incident identified at 2:13PM CT on September 2nd impacting reports or files being delivered to our server that need to be picked up via SFTP, causing issues locating files on the Built server that were uploaded by a Built Pipeline. At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue. Affected components Client Data Integrations (Degraded performance)

Status: Identified We've identified the root cause of the file-location issues affecting the Built server beginning at roughly 2:13PM CT on September 2nd. We are working on a solution that will restore full functionality. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue. Affected components Client Data Integrations (Degraded performance)

Status: Monitoring At approximately 4:25PM CT we implemented a file visibility fix for the file-location issues impacting reports or files being delivered to our server that need to be picked up via SFTP beginning at roughly 2:13PM CT on September 2nd. There was no data loss during this time. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Client Data Integrations (Operational)

Status: Resolved As of 5:25PM CT on September 2nd we’ve confirmed full resolution of the issue impacting reports or files being delivered to our server that need to be picked up via SFTP beginning at roughly 2:13PM CT on September 2nd. There was no data loss during this time. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Client Data Integrations (Operational)

Status: Identified We have identified an outage with QuickBooks/Intuit API that is impacting Built Integrations for Invoice and Payment syncing across Construction Financials and Lien Waiver Management beginning at roughly 3PM CT on September 1st. They are working on a solution that will restore full functionality. Any invoices created and payments sent during this outage will not sync to QuickBooks. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue. Affected components Payments (Partial outage) Invoice Management (Partial outage) Payments (Partial outage)

Status: Monitoring At approximately 11:19 PM on Tuesday, Sept. 1st QuickBooks/Intuit implemented a fix for the incident which impacted Built Integrations for Invoice and Payment syncing across Construction Financials and Lien Waiver Management at roughly 3PM CT on September 1st. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Invoice Management (Operational) Payments (Operational) Payments (Operational)

Status: Resolved As of 6:45AM CT on September 2nd we’ve confirmed full resolution of the QuickBooks/Intuit API outage impacting Built Integrations for Invoice and Payment syncing across Construction Financials and Lien Waiver Management at roughly 3PM CT on September 1st. If you experience any issues with Invoice and Payment syncing across Construction Financials and Lien Waiver Management please contact our Support team via email: [email protected] or call (800)655-8138. Thank you for your patience. We apologize for any inconvenience this may have caused. Affected components Payments (Operational) Payments (Operational) Invoice Management (Operational)

Status: Investigating We are currently investigating the cause of an incident identified at 7:45 AM CST on August 24, 2026, impacting email notifications, password resets, alerts, scheduled reports, and other email notifications to fail to send. At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue. Affected components Compliance Management (Degraded performance) Lien Waiver Management (Degraded performance) AI Draw Agent (Degraded performance) Client Data Integrations (Degraded performance) Inspection and Progress Reporting (Degraded performance) Draw & Budget Management (Degraded performance) Reporting & Analytics (Degraded performance) Procore (Degraded performance) Project Administration (Degraded performance) Draw & Budget Management (Degraded performance) LWIO <> Procore Connector (Degraded performance) Notifications (Degraded performance) Authentication and User Management (Degraded performance) Lien Waiver Management (Degraded performance) Client Data Integrations (Degraded performance) File Service (Degraded performance) Payments (Degraded performance) Networking & CDN (Degraded performance) Lien Waiver Management (Degraded performance) Deal Management (Degraded performance) Invoice Management (Degraded performance) Draw & Budget Management (Degraded performance) Marketplace Ordering & Fulfillment (Degraded performance) Lien Waiver Management (Degraded performance) Project Administration (Degraded performance) Payments (Degraded performance) Quickbooks Online (Degraded performance) Automated File Transfer (Degraded performance) Invoice Management (Degraded performance) Add-in (Degraded performance) Payments (Degraded performance) Diligence Services (Degraded performance) nCino (Degraded performance) Commitment Management (Degraded performance) Project Administration (Degraded performance) LWCP <> Procore Connector (Degraded performance) Yardi (Degraded performance)

Status: Identified We have identified the cause of the incident causing email notification delivery issues beginning at roughly 7:45 AM CST on August 24, 2026. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue. Affected components Procore (Degraded performance) Lien Waiver Management (Degraded performance) Draw & Budget Management (Degraded performance) Automated File Transfer (Degraded performance) Diligence Services (Degraded performance) nCino (Degraded performance) Project Administration (Degraded performance) Payments (Degraded performance) Quickbooks Online (Degraded performance) Yardi (Degraded performance) Add-in (Degraded performance) Compliance Management (Degraded performance) Project Administration (Degraded performance) Client Data Integrations (Degraded performance) Commitment Management (Degraded performance) Invoice Management (Degraded performance) LWIO <> Procore Connector (Degraded performance) Networking & CDN (Degraded performance) Project Administration (Degraded performance) File Service (Degraded performance) AI Draw Agent (Degraded performance) Authentication and User Management (Degraded performance) Reporting & Analytics (Degraded performance) Invoice Management (Degraded performance) Draw & Budget Management (Degraded performance) Marketplace Ordering & Fulfillment (Degraded performance) LWCP <> Procore Connector (Degraded performance) Lien Waiver Management (Degraded performance) Client Data Integrations (Degraded performance) Lien Waiver Management (Degraded performance) Notifications (Degraded performance) Payments (Degraded performance) Payments (Degraded performance) Lien Waiver Management (Degraded performance) Deal Management (Degraded performance) Inspection and Progress Reporting (Degraded performance) Draw & Budget Management (Degraded performance)

Status: Identified We have identified the cause of the incident causing email notification delivery issues beginning at roughly 7:45 AM CST on August 24, 2026. Any emails or notifications that failed to send during this time will be automatically retried once the issue is resolved. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue. Affected components Project Administration (Degraded performance) Inspection and Progress Reporting (Degraded performance) Payments (Degraded performance) Authentication and User Management (Degraded performance) nCino (Degraded performance) Commitment Management (Degraded performance) Compliance Management (Degraded performance) Draw & Budget Management (Degraded performance) Deal Management (Degraded performance) Quickbooks Online (Degraded performance) Project Administration (Degraded performance) Invoice Management (Degraded performance) Payments (Degraded performance) Notifications (Degraded performance) Yardi (Degraded performance) Project Administration (Degraded performance) Procore (Degraded performance) Automated File Transfer (Degraded performance) Client Data Integrations (Degraded performance) LWIO <> Procore Connector (Degraded performance) Networking & CDN (Degraded performance) Reporting & Analytics (Degraded performance) Add-in (Degraded performance) LWCP <> Procore Connector (Degraded performance) Lien Waiver Management (Degraded performance) Client Data Integrations (Degraded performance) Draw & Budget Management (Degraded performance) Draw & Budget Management (Degraded performance) Lien Waiver Management (Degraded performance) AI Draw Agent (Degraded performance) Invoice Management (Degraded performance) Lien Waiver Management (Degraded performance) Marketplace Ordering & Fulfillment (Degraded performance) File Service (Degraded performance) Payments (Degraded performance) Lien Waiver Management (Degraded performance) Diligence Services (Degraded performance)

Status: Resolved As of 9:52 AM CST on August 24, 2026, we've confirmed resolution of the email notification delivery issues that began at roughly 7:45 AM CST on August 24, 2026. We are now working to resend any email notifications that weren't sent during the incident. No action is needed on your end. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Payments (Operational) Quickbooks Online (Operational) Lien Waiver Management (Operational) LWIO <> Procore Connector (Operational) Draw & Budget Management (Operational) Marketplace Ordering & Fulfillment (Operational) Lien Waiver Management (Operational) Invoice Management (Operational) AI Draw Agent (Operational) Notifications (Operational) Procore (Operational) LWCP <> Procore Connector (Operational) Payments (Operational) Networking & CDN (Operational) Lien Waiver Management (Operational) Client Data Integrations (Operational) Deal Management (Operational) Authentication and User Management (Operational) Invoice Management (Operational) nCino (Operational) Project Administration (Operational) Inspection and Progress Reporting (Operational) Reporting & Analytics (Operational) Commitment Management (Operational) Draw & Budget Management (Operational) Lien Waiver Management (Operational) Yardi (Operational) Add-in (Operational) Compliance Management (Operational) Project Administration (Operational) Diligence Services (Operational) Project Administration (Operational) Automated File Transfer (Operational) Client Data Integrations (Operational) File Service (Operational) Draw & Budget Management (Operational) Payments (Operational)

Status: Investigating We are currently investigating the cause of an incident identified at 10:03 AM CT on August 18. 2026, impacting the CLA Draw Agent, causing draw agent functionality to be unavailable. At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue. Affected components AI Draw Agent (Full outage)

Status: Resolved As of 10:36 AM CT on 8/18/2026, we've confirmed full resolution of the Draw Agent outage that began at 10:03 AM CT. No action is needed on your end. Once we re-run the agent on the affected draws, you'll see the results automatically. Thank you for your patience. We apologize for any inconvenience this caused. Affected components AI Draw Agent (Operational)

Status: Monitoring We are currently monitoring an incident identified at 1:42 PM Central on Fri, 8/7, affecting Construction Financials and Lien Waiver Compliance and Payments due to a third-party vendor issue, with impacts to document signing and downloading. We appreciate your patience while we work to resolve the issue. Affected components Project Administration (Degraded performance) LWCP <> Procore Connector (Degraded performance) Payments (Degraded performance) Lien Waiver Management (Degraded performance) Lien Waiver Management (Degraded performance) LWIO <> Procore Connector (Degraded performance) Commitment Management (Degraded performance) Compliance Management (Degraded performance) Invoice Management (Degraded performance) Lien Waiver Management (Degraded performance) Draw & Budget Management (Degraded performance) Lien Waiver Management (Degraded performance) Payments (Degraded performance) Payments (Degraded performance) Invoice Management (Degraded performance)

Status: Monitoring An incident was identified at 1:42 PM Central on Fri, 8/7, affecting Construction Financials and Lien Waiver Compliance and Payments due to a third-party vendor issue, with impacts to document signing and downloading. As of 5:24 PM Central on 8/7, we believe the issue has been resolved. We will continue to monitor the situation, and we appreciate your patience. We apologize for any inconvenience this may have caused. Affected components Lien Waiver Management (Operational) Invoice Management (Operational) Payments (Operational) Payments (Operational) LWIO <> Procore Connector (Operational) Lien Waiver Management (Operational) Payments (Operational) Commitment Management (Operational) Compliance Management (Operational) LWCP <> Procore Connector (Operational) Lien Waiver Management (Operational) Invoice Management (Operational) Project Administration (Operational) Draw & Budget Management (Operational) Lien Waiver Management (Operational)

Status: Resolved The incident identified on Friday, 8/7, with impacts to document signing and downloading, has been fully resolved. All feature capabilities for Construction Financials and Lien Waiver Compliance and Payments have been restored. We appreciate your patience and apologize for any inconvenience this may have caused Affected components Payments (Operational) Lien Waiver Management (Operational) Invoice Management (Operational) Payments (Operational) Lien Waiver Management (Operational) Invoice Management (Operational) Project Administration (Operational) Draw & Budget Management (Operational) LWIO <> Procore Connector (Operational) Lien Waiver Management (Operational) Payments (Operational) Commitment Management (Operational) Compliance Management (Operational) LWCP <> Procore Connector (Operational) Lien Waiver Management (Operational)