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Status: Investigating We are currently investigating an incident identified at 2:08 PM CT on 7/10 that is impacting all Built products, causing unexpected authentication prompts and unintended changes to feature access for some users. This incident was triggered by an outage from LaunchDarkly, a third-party provider. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. At this time, we do not have any further details on the cause of the incident or an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue. Affected components File Service (Degraded performance) Nativ (Degraded performance) Inspection and Progress Reporting (Degraded performance) Lien Waiver Management (Degraded performance) LWCP <> Procore Connector (Degraded performance) Notifications (Degraded performance) Deal Management (Degraded performance) Draw & Budget Management (Degraded performance) Add-in (Degraded performance) Invoice Management (Degraded performance) Networking & CDN (Degraded performance) Draw & Budget Management (Degraded performance) LWIO <> Procore Connector (Degraded performance) Client Data Integrations (Degraded performance) Diligence Services (Degraded performance) Payments (Degraded performance) Yardi (Degraded performance) Project Administration (Degraded performance) Automated File Transfer (Degraded performance) Payments (Degraded performance) Procore (Degraded performance) Quickbooks Online (Degraded performance) Add-in (Degraded performance) Commitment Management (Degraded performance) Lien Waiver Management (Degraded performance) Project Administration (Degraded performance) Lien Waiver Management (Degraded performance) Authentication and User Management (Degraded performance) Client Data Integrations (Degraded performance) AI Draw Agent (Degraded performance) Lien Waiver Management (Degraded performance) Built Inspect App (Degraded performance) nCino (Degraded performance) Project Administration (Degraded performance) Marketplace Ordering & Fulfillment (Degraded performance) Payments (Degraded performance) Reporting & Analytics (Degraded performance) Invoice Management (Degraded performance) Compliance Management (Degraded performance) Draw & Budget Management (Degraded performance)

Status: Resolved At 3:18 PM CT on July 10, 2026, LaunchDarkly, our third-party feature flag provider, resolved the outage that was causing unexpected authentication prompts and unintended changes to feature access across Built products, beginning at roughly 2:08 PM CT on July 10, 2026. Our services have been restarted and are recovering, with full recovery confirmed at 4:00 PM CT. We are closely monitoring the situation to confirm the issue is fully resolved. No action is required on your part. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components File Service (Operational) Payments (Operational) Deal Management (Operational) Payments (Operational) Authentication and User Management (Operational) Draw & Budget Management (Operational) Project Administration (Operational) Lien Waiver Management (Operational) Reporting & Analytics (Operational) nCino (Operational) Lien Waiver Management (Operational) Project Administration (Operational) Nativ (Operational) Add-in (Operational) Lien Waiver Management (Operational) Invoice Management (Operational) LWCP <> Procore Connector (Operational) Client Data Integrations (Operational) Notifications (Operational) Inspection and Progress Reporting (Operational) Draw & Budget Management (Operational) Compliance Management (Operational) Automated File Transfer (Operational) Networking & CDN (Operational) Diligence Services (Operational) Invoice Management (Operational) Yardi (Operational) Commitment Management (Operational) Built Inspect App (Operational) Client Data Integrations (Operational) Payments (Operational) Lien Waiver Management (Operational) LWIO <> Procore Connector (Operational) Draw & Budget Management (Operational) Procore (Operational) Quickbooks Online (Operational) Project Administration (Operational) AI Draw Agent (Operational) Add-in (Operational) Marketplace Ordering & Fulfillment (Operational)

Status: Investigating We are currently investigating the cause of an incident identified at 2:00 PM CDT on June 29, 2026 impacting the Built borrower portal (CLA), causing issues with draw request submissions - users are unable to complete draw submissions and receive an error when clicking "Submit". At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue. Affected components Draw & Budget Management (Partial outage)

Status: Identified We have identified the cause of the incident causing draw request submission issues across the CLA borrower portal beginning at roughly 2:00 PM CDT on June 29, 2026. We are working on a solution that will restore full functionality.We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue. Affected components Draw & Budget Management (Partial outage)

Status: Monitoring At approximately 2:55 PM CDT on June 29, 2026 we implemented a fix for the incident that caused draw request submission issues across the CLA borrower portal beginning at roughly 2:00 PM CDT on June 29, 2026. We are closely monitoring the situation to ensure the issue is fully resolved. Action required: If you attempted to submit a draw request during the outage window and received a "Failed to submit draw(s)" error, please refresh your browser session and re-submit your draw request. Draw requests that failed during the incident were not saved and will need to be re-entered. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Draw & Budget Management (Operational)

Status: Resolved As of 3:05 PM CDT on June 29, 2026 we've confirmed full resolution of the draw request submission issues impacting the CLA borrower portal beginning at roughly 2:00 PM CDT on June 29, 2026. Action required: If you attempted to submit a draw request during the outage window and received a "Failed to submit draw(s)" error, please refresh your browser session and re-submit your draw request. Draw requests that failed during the incident were not saved and will need to be re-entered. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Draw & Budget Management (Operational)

Status: Identified We have identified the cause of an incident identified at 6:15pm CT on 06/24 impacting CLA, causing incorrect construction released percentage calculations when deposits outstanding are involved. We are working on a solution that will restore full functionality. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue. Affected components Draw & Budget Management (Degraded performance)

Status: Identified We have identified an issue affecting reporting where certain visuals may fail to load. We have determined this is caused by an outage with a third-party provider beginning at roughly 12:30pm CT on 06/22. We apologize for any inconvenience and are actively monitoring for resolution. If data does load, it is accurate. We will update this page as soon as service is restored. Thank you for your understanding as we work to resolve the issue. Affected components Reporting & Analytics (Degraded performance)

Status: Monitoring At approximately 2pm CT a fix was implemented for the incident that caused the data visualization issues affecting reporting beginning at roughly 12:30pm CT on 06/22. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Reporting & Analytics (Degraded performance)

Status: Resolved As of 2:30pm CT on 06/22 we’ve confirmed full resolution of the data visualization issues affecting reporting beginning at roughly 12:30pm CT on 06/22. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Reporting & Analytics (Operational)

Status: Investigating We are currently investigating the cause of an incident identified at 7 AM CT on 6/17 impacting reporting across all Built products, rendering Reporting inaccessible for some users. However, it appears that scheduled reports are still being delivered. At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue. Affected components Reporting & Analytics (Partial outage)

Status: Monitoring At approximately 9:40 AM CT on June 17, 2026, we implemented a fix for the incident that caused reporting to be inaccessible across Built products beginning at roughly 7:00 AM CT on June 17, 2026. We are closely monitoring the situation to ensure the issue is fully resolved. No action is required from your team at this time. Reporting should now be accessible across all reporting tabs. Please note that Scheduled Exports were not impacted during this incident and all scheduled reports were delivered as expected. If you continue to experience issues, please reach out to your Built support contact. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Reporting & Analytics (Operational)

Status: Resolved As of 12:30 PM CT we’ve confirmed full resolution of the issue that impacted reporting accessibility across all Built products beginning at roughly 7:00 AM CT on June 17. No action is required from you or your team. Please note that Scheduled Exports were not impacted during this incident and all scheduled reports were delivered as expected. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Reporting & Analytics (Operational)