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Status: Identified We have identified the cause of an incident identified at 11:29 AM CT on October 29, 2026 impacting the AI Draw Agent in CLA, causing delays when retrieving agent results in the Agent Review tab. CLA+ is not affected. Our team is actively working on a fix. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue. Affected components AI Draw Agent (Degraded performance)

Status: Monitoring A fix has been implemented for the incident identified at 11:29 AM CT on October 29, 2026 impacting the AI Draw Agent in CLA, causing delays when retrieving agent results in the Agent Review tab. As of 11:48 AM CT, we are monitoring the results to confirm performance has returned to normal. Draw processing was not affected. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue. Affected components AI Draw Agent (Degraded performance)

Status: Resolved At approximately 11:48 AM CT on October 29, we implemented a fix for the incident that caused delays retrieving agent results in the Agent Review tab across the AI Draw Agent in CLA beginning at roughly 11:29 AM CT on October 29. We are closely monitoring the situation to ensure the issue is fully resolved. Draw processing was not affected, and no draws failed during this incident. No action is required. If you saw a delay or timeout in the Agent Review tab, please refresh the page. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components AI Draw Agent (Operational)

Status: Resolved At approximately 11:48 AM CT on October 29, we implemented a fix for the incident that caused delays retrieving agent results in the Agent Review tab across the AI Draw Agent in CLA beginning at roughly 11:29 AM CT on October 29. We are closely monitoring the situation to ensure the issue is fully resolved. Draw processing was not affected, and no draws failed during this incident. No action is required. If you saw a delay or timeout in the Agent Review tab, please refresh the page. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components AI Draw Agent (Operational)

Status: Resolved As of 4:31 PM CT on October 26, 2026, we’ve confirmed full resolution of the issue impacting CLA+ Draw Sources & Uses, causing errors when viewing and updating draw details, beginning at roughly 4:03 PM CT on October 26, 2026. Thank you for your patience. We apologize for any inconvenience this caused.

Status: Resolved As of 4:31 PM CT on October 26, 2026, we’ve confirmed full resolution of the issue impacting CLA+ Draw Sources & Uses, causing errors when viewing and updating draw details, beginning at roughly 4:03 PM CT on October 26, 2026. Thank you for your patience. We apologize for any inconvenience this caused.

Status: Investigating We are currently investigating the cause of an incident identified at 11:58 AM CDT on October 23, 2026, impacting CLA+, causing some users to see a blank draws view or be unable to find recently submitted draws in projects or deals. At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue. Affected components Draw & Budget Management (Partial outage) Project Administration (Partial outage)

Status: Identified We have identified the cause of the incident causing some CLA+ users to see a blank draws view or be unable to find previously submitted draws, beginning at approximately 11:59 AM CDT on October 23, 2026. The issue is limited to how draws are displayed, and we have no indication that the underlying draw data was affected. We are working on a solution that will restore full functionality. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue. Affected components Draw & Budget Management (Partial outage) Project Administration (Partial outage)

Status: Monitoring At approximately 2:10 PM CT we implemented a fix for the incident that caused issues with draw visibility across CLA+ beginning at roughly 11:59 AM CT on 10/23/2026.  Pre-existing draws may still appear missing or incomplete while the fix applies to the full set of historical draws. No data was lost or compromised for the duration of this incident -- impact was limited to visibility of the draws only. We’ll share another update once restoration is complete. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Project Administration (Degraded performance) Draw & Budget Management (Degraded performance)

Status: Resolved As of 3:00 PM CT, we have confirmed full resolution for the incident that caused issues with draw visibility across CLA+ beginning at roughly 11:59 AM CT on 10/23/2026.  No data was lost or compromised for the duration of this incident -- impact was limited to visibility of the draws only. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Draw & Budget Management (Operational) Project Administration (Operational)

Status: Resolved As of 3:00 PM CT, we have confirmed full resolution for the incident that caused issues with draw visibility across CLA+ beginning at roughly 11:59 AM CT on 10/23/2026.  No data was lost or compromised for the duration of this incident -- impact was limited to visibility of the draws only. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Draw & Budget Management (Operational) Project Administration (Operational)

Status: Identified At 1:29 CT on 10/8, we identified an incident in CLA that is preventing newly registered users from logging in, and we are actively investigating. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and we appreciate your patience. Affected components Authentication and User Management (Degraded performance)

Status: Identified As of 2:26 PM CT on 10/8, we are still actively investigating an identified issue in CLA that is preventing newly registered users from logging in. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and we appreciate your patience. Affected components Authentication and User Management (Degraded performance)

Status: Resolved As of 3:38 PM CT on 10/8, we have confirmed resolution of the issue in CLA that was preventing newly registered users from logging in. Affected users should now be able to register and sign in to their Built account successfully. We apologize for any inconvenience this caused and thank you for your patience. Affected components Authentication and User Management (Operational)

Status: Resolved As of 3:38 PM CT on 10/8, we have confirmed resolution of the issue in CLA that was preventing newly registered users from logging in. Affected users should now be able to register and sign in to their Built account successfully. We apologize for any inconvenience this caused and thank you for your patience. Affected components Authentication and User Management (Operational)

Status: Investigating We are investigating an incident affecting AI extraction flows, first identified at 10:38 AM Central on Thursday, 10/8. Users leveraging these flows may find that the processing step hangs indefinitely. Our team is working to identify the cause and restore normal service as quickly as possible. We apologize for the disruption and will share another update as soon as we have more information. Affected components Client Data Integrations (Degraded performance) Draw & Budget Management (Degraded performance) Draw & Budget Management (Degraded performance)

Status: Identified We have identified the cause of an incident affecting AI extraction flows, first identified at 10:38 AM Central on Thursday, 10/8. Users leveraging these flows may find that the processing step hangs indefinitely. Our team is working to identify the cause and restore normal service as quickly as possible. We apologize for the disruption and will share another update as soon as we have more information. Affected components Draw & Budget Management (Degraded performance) Draw & Budget Management (Degraded performance) Client Data Integrations (Degraded performance)

Status: Identified As of 11:17 AM CT, our team is deploying a fix to resolve the incident affecting AI extraction flows, first identified at 10:38 AM Central on Thursday, 10/8. Users leveraging these flows may find that the processing step hangs indefinitely. Our team is working to restore normal service as quickly as possible. We apologize for the disruption and will share another update as soon as we have more information. Affected components Lien Waiver Management (Degraded performance) Payments (Degraded performance) Commitment Management (Degraded performance) Project Administration (Degraded performance) Draw & Budget Management (Degraded performance) Compliance Management (Degraded performance) Client Data Integrations (Degraded performance) Draw & Budget Management (Operational) Invoice Management (Degraded performance) Draw & Budget Management (Degraded performance) AI Draw Agent (Degraded performance)

Status: Monitoring At approximately 11:50 AM CT, we implemented a fix to resolve the incident affecting AI extraction flows, first identified at 10:38 AM Central on Thursday, 10/8. Our team is working to restore normal service as quickly as possible. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Lien Waiver Management (Operational) Payments (Operational) Invoice Management (Operational) Commitment Management (Operational) Project Administration (Operational) Draw & Budget Management (Operational) Compliance Management (Operational) Draw & Budget Management (Operational) Draw & Budget Management (Operational) Client Data Integrations (Operational) AI Draw Agent (Operational)

Status: Resolved As of 12:01 PM Central, we resolved the incident affecting AI extraction flows, first identified at 10:38 AM Central on Thursday, 10/8. Expected functionality has been restored. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Commitment Management (Operational) Compliance Management (Operational) Draw & Budget Management (Operational) Client Data Integrations (Operational) AI Draw Agent (Operational) Lien Waiver Management (Operational) Invoice Management (Operational) Project Administration (Operational) Draw & Budget Management (Operational) Payments (Operational) Draw & Budget Management (Operational)

Status: Resolved As of 12:01 PM Central, we resolved the incident affecting AI extraction flows, first identified at 10:38 AM Central on Thursday, 10/8. Expected functionality has been restored. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Draw & Budget Management (Operational) Draw & Budget Management (Operational) Client Data Integrations (Operational) Lien Waiver Management (Operational) Commitment Management (Operational) Project Administration (Operational) Compliance Management (Operational) AI Draw Agent (Operational) Payments (Operational) Draw & Budget Management (Operational) Invoice Management (Operational)