Built Technologies incident
AI Draw Agent – Delayed Agent Results in CLA
Ongoing since 04:42 PM UTC, affecting AI Draw Agent.
A fix has been implemented for the incident identified at 11:29 AM CT on October 29, 2026 impacting the AI Draw Agent in CLA, causing delays when retrieving agent results in the Agent Review tab. As of 11:48 AM CT, we are monitoring the results to confirm performance has returned to normal. Draw processing was not affected. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.
Affected components
Update timeline
- identified Oct 29, 2026, 04:42 PM UTC
We have identified the cause of an incident identified at 11:29 AM CT on October 29, 2026 impacting the AI Draw Agent in CLA, causing delays when retrieving agent results in the Agent Review tab. CLA+ is not affected. Our team is actively working on a fix. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.
- monitoring Oct 29, 2026, 04:56 PM UTC
A fix has been implemented for the incident identified at 11:29 AM CT on October 29, 2026 impacting the AI Draw Agent in CLA, causing delays when retrieving agent results in the Agent Review tab. As of 11:48 AM CT, we are monitoring the results to confirm performance has returned to normal. Draw processing was not affected. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.
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