Built Technologies experienced a minor incident on October 8, 2026 affecting AI Draw Agent and Client Data Integrations and 1 more component, lasting 2h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 08, 2026, 03:59 PM UTC
Status: Investigating We are investigating an incident affecting AI extraction flows, first identified at 10:38 AM Central on Thursday, 10/8. Users leveraging these flows may find that the processing step hangs indefinitely. Our team is working to identify the cause and restore normal service as quickly as possible. We apologize for the disruption and will share another update as soon as we have more information. Affected components Client Data Integrations (Degraded performance) Draw & Budget Management (Degraded performance) Draw & Budget Management (Degraded performance)
- identified Oct 08, 2026, 04:03 PM UTC
Status: Identified We have identified the cause of an incident affecting AI extraction flows, first identified at 10:38 AM Central on Thursday, 10/8. Users leveraging these flows may find that the processing step hangs indefinitely. Our team is working to identify the cause and restore normal service as quickly as possible. We apologize for the disruption and will share another update as soon as we have more information. Affected components Draw & Budget Management (Degraded performance) Draw & Budget Management (Degraded performance) Client Data Integrations (Degraded performance)
- identified Oct 08, 2026, 04:27 PM UTC
Status: Identified As of 11:17 AM CT, our team is deploying a fix to resolve the incident affecting AI extraction flows, first identified at 10:38 AM Central on Thursday, 10/8. Users leveraging these flows may find that the processing step hangs indefinitely. Our team is working to restore normal service as quickly as possible. We apologize for the disruption and will share another update as soon as we have more information. Affected components Lien Waiver Management (Degraded performance) Payments (Degraded performance) Commitment Management (Degraded performance) Project Administration (Degraded performance) Draw & Budget Management (Degraded performance) Compliance Management (Degraded performance) Client Data Integrations (Degraded performance) Draw & Budget Management (Operational) Invoice Management (Degraded performance) Draw & Budget Management (Degraded performance) AI Draw Agent (Degraded performance)
- monitoring Oct 08, 2026, 04:53 PM UTC
Status: Monitoring At approximately 11:50 AM CT, we implemented a fix to resolve the incident affecting AI extraction flows, first identified at 10:38 AM Central on Thursday, 10/8. Our team is working to restore normal service as quickly as possible. We are closely monitoring the situation to ensure the issue is fully resolved. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Lien Waiver Management (Operational) Payments (Operational) Invoice Management (Operational) Commitment Management (Operational) Project Administration (Operational) Draw & Budget Management (Operational) Compliance Management (Operational) Draw & Budget Management (Operational) Draw & Budget Management (Operational) Client Data Integrations (Operational) AI Draw Agent (Operational)
- resolved Oct 08, 2026, 06:24 PM UTC
Status: Resolved As of 12:01 PM Central, we resolved the incident affecting AI extraction flows, first identified at 10:38 AM Central on Thursday, 10/8. Expected functionality has been restored. Thank you for your patience during this time. We apologize for any inconvenience this has caused. Affected components Commitment Management (Operational) Compliance Management (Operational) Draw & Budget Management (Operational) Client Data Integrations (Operational) AI Draw Agent (Operational) Lien Waiver Management (Operational) Invoice Management (Operational) Project Administration (Operational) Draw & Budget Management (Operational) Payments (Operational) Draw & Budget Management (Operational)