Legacy Lien Waivers Loading a Blank Page

Update timeline

1. investigating Apr 23, 2026, 12:45 PM UTC

   Status: Investigating We are currently investigating the cause of an incident identified at 7:45 AM CT on 4/23/2026 impacting our legacy lien waivers platform, causing issues loading the application. At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue. Affected components Lien Waiver Management (Operational) Diligence Services (Operational) Automated File Transfer (Operational) Deal Management (Operational) Draw & Budget Management (Operational) Commitment Management (Operational) File Service (Operational) AI Draw Agent (Operational) Networking & CDN (Operational) Notifications (Operational) Invoice Management (Operational) Add-in (Operational) Built Inspect App (Operational) Procore (Operational) nCino (Operational) Quickbooks Online (Operational) Client Data Integrations (Operational) Nativ (Operational) Payments (Operational) Inspection and Progress Reporting (Operational) Authentication and User Management (Operational) Draw & Budget Management (Operational) Lien Waiver Management (Operational) Payments (Operational) Project Administration (Operational) Project Administration (Operational) Yardi (Operational) Draw & Budget Management (Operational) Compliance Management (Operational) LWCP <> Procore Connector (Operational) Lien Waiver Management (Operational) Payments (Operational) Reporting & Analytics (Operational) Add-in (Operational) Project Administration (Operational) Marketplace Ordering & Fulfillment (Operational) LWIO <> Procore Connector (Operational) Client Data Integrations (Operational) Lien Waiver Management (Full outage) Invoice Management (Operational)

2. resolved Apr 23, 2026, 01:10 PM UTC

   Status: Resolved As of 8:10 AM CT on 4/23/2026 we’ve confirmed full resolution of the loading issues impacting our legacy lien waivers platform beginning at roughly 3:45 PM CT on 4/22/2026. Thank you for your patience. We apologize for any inconvenience this caused. Affected components Project Administration (Operational) Invoice Management (Operational) nCino (Operational) Draw & Budget Management (Operational) Payments (Operational) Marketplace Ordering & Fulfillment (Operational) LWIO <> Procore Connector (Operational) Authentication and User Management (Operational) Quickbooks Online (Operational) Yardi (Operational) Project Administration (Operational) Project Administration (Operational) File Service (Operational) AI Draw Agent (Operational) Client Data Integrations (Operational) Inspection and Progress Reporting (Operational) LWCP <> Procore Connector (Operational) Payments (Operational) Client Data Integrations (Operational) Add-in (Operational) Lien Waiver Management (Operational) Invoice Management (Operational) Lien Waiver Management (Operational) Reporting & Analytics (Operational) Built Inspect App (Operational) Notifications (Operational) Deal Management (Operational) Diligence Services (Operational) Add-in (Operational) Compliance Management (Operational) Lien Waiver Management (Operational) Draw & Budget Management (Operational) Lien Waiver Management (Operational) Draw & Budget Management (Operational) Automated File Transfer (Operational) Nativ (Operational) Networking & CDN (Operational) Procore (Operational) Commitment Management (Operational) Payments (Operational)