Issue with multiple services
Affected: Account and SettingsWorkflowsMarketing emails deliveryMarketing email tracking linksTransactional emails deliveryTransactional emails tracking linksMeetingsContact Management API
Brevo Outage History
Brevo is up right nowBrevo had 40 outages in the last 2 years totaling 27h 44m of downtime — averaging 1.6 incidents per month.
There were 40 Brevo outages since November 26, 2025 totaling 27h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.
Issue with Multiple Services
Affected: WorkflowsContact Management API
Timeline · 4 updates
- investigating Feb 20, 2026, 03:31 AM UTC
Status: Investigating We’ve detected an issue affecting the Public API's and the Automation Workflows Execution, and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information. Affected components Workflows (Degraded performance) Contact Management API (Degraded performance)
- identified Feb 20, 2026, 03:48 AM UTC
Status: Identified We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution. Affected components Workflows (Degraded performance) Contact Management API (Degraded performance)
- monitoring Feb 20, 2026, 03:49 AM UTC
Status: Monitoring We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved. Affected components Workflows (Operational) Contact Management API (Operational)
- resolved Feb 20, 2026, 04:30 AM UTC
Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components Contact Management API (Operational) Workflows (Operational)
Delay in Marketing and Transactional Emails Delivery
Affected: Marketing emails deliveryTransactional emails delivery
Timeline · 4 updates
- investigating Feb 20, 2026, 12:53 AM UTC
Status: Investigating We’ve detected an issue affecting the sending of the Marketing Email Campaigns and the Transactional Emails and as a result, some customers may be experiencing delays in the delivery of the emails. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information. Affected components Transactional emails delivery (Degraded performance) Marketing emails delivery (Degraded performance)
- identified Feb 20, 2026, 01:07 AM UTC
Status: Identified We have identified the cause of the issue affecting the sending of Marketing Email Campaigns and Transactional Emails. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution. Affected components Transactional emails delivery (Degraded performance) Marketing emails delivery (Degraded performance)
- monitoring Feb 20, 2026, 01:26 AM UTC
Status: Monitoring We have mitigated the impact and are seeing a reduction in errors across the affected services. System performance has returned to normal levels, and pending messages are now being processed as expected. We will continue to monitor the systems closely to ensure ongoing stability. We’ll provide an update once we confirm the issue is fully resolved. Affected components Marketing emails delivery (Degraded performance) Transactional emails delivery (Degraded performance)
- resolved Feb 20, 2026, 01:32 AM UTC
Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components Transactional emails delivery (Operational) Marketing emails delivery (Operational)
Issue with multiple Services
Affected: ContactsOutbound WebhooksWorkflowsMarketing emails deliveryMarketing email tracking linksTransactional emails deliveryTransactional emails tracking links
Timeline · 7 updates
Issue with Transaction SMS API V3 Endpoint
Affected: Messaging API
Timeline · 5 updates
- investigating Jan 28, 2026, 06:15 PM UTC
Status: Investigating We’ve detected an issue affecting our Transactional SMS API V3 endpoint, and as a result, some cutomers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information. Affected components Messaging API (Degraded performance)
- investigating Jan 28, 2026, 06:44 PM UTC
Status: Investigating We are continuing to investigate the issue to identify the root cause. Our engineering team is actively working on it, and we will provide an update within the next 30 minutes or sooner as more information becomes available. Thank you for your patience and understanding. Affected components Messaging API (Degraded performance)
- identified Jan 28, 2026, 07:14 PM UTC
Status: Identified We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution. Affected components Messaging API (Degraded performance)
- monitoring Jan 28, 2026, 07:17 PM UTC
Status: Monitoring We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved. Affected components Messaging API (Operational)
- resolved Jan 28, 2026, 07:23 PM UTC
Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components Messaging API (Operational)