Brevo experienced a minor incident on July 4, 2026 affecting Contacts and Marketing emails delivery and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 04, 2026, 06:05 AM UTC
Status: Investigating We’ve detected an issue affecting Multiple Services on the platform, and as a result, some cutomers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information. Affected components Transactional emails delivery (Full outage) Marketing emails delivery (Full outage) Brevo Tracker (Degraded performance) Contacts (Degraded performance)
- monitoring Jul 04, 2026, 06:24 AM UTC
Status: Monitoring We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved. Affected components Transactional emails delivery (Full outage) Marketing emails delivery (Full outage) Brevo Tracker (Degraded performance) Contacts (Degraded performance)
- resolved Jul 04, 2026, 06:31 AM UTC
Status: Resolved The issue has been resolved, and all affected services are now functioning normally. The previously queued emails still expected to see short delivery delays while no new emails are delayed. Thank you for your patience while we worked to address the issue. Affected components Contacts (Operational) Transactional emails delivery (Operational) Marketing emails delivery (Operational) Brevo Tracker (Operational)