Brevo experienced a minor incident on June 3, 2026 affecting Statistics and Transactional SMS, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 03, 2026, 09:44 AM UTC
Status: Investigating We have detected an issue affecting SMS Statistics for both Marketing SMS and Transactional SMS and as a result, some customers may be experiencing disruptions while using it. Please be assured that SMS sending functionality is not impacted. The issue is limited to delays in the update and display of SMS statistics. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will provide further updates as soon as more information becomes available. Affected components Statistics (Degraded performance)
- identified Jun 03, 2026, 09:58 AM UTC
Status: Identified We have identified the cause of the issue affecting the SMS Statistics and our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution. Affected components Statistics (Degraded performance)
- monitoring Jun 03, 2026, 10:07 AM UTC
Status: Monitoring We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability while the remaining backlog is being processed. We’ll provide an update once the lag has been fully cleared and we confirm the issue is fully resolved. Affected components Statistics (Degraded performance)
- resolved Jun 03, 2026, 10:16 AM UTC
Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components Transactional SMS (Operational) Statistics (Operational)