Brevo incident
Delay in outbound webhooks, MA Tracker and Workflow execution
Brevo experienced a minor incident on July 30, 2026 affecting Outbound Webhooks and Workflows and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 30, 2026, 02:10 AM UTC
Status: Investigating We’ve identified an issue affecting Outbound Webhooks, the MA Tracker, and automation processing. As a result, some customers may be experiencing disruptions when using these services. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will share further updates as soon as more information becomes available. Affected components Outbound Webhooks (Degraded performance) Brevo Tracker (Degraded performance) Workflows (Degraded performance)
- monitoring Jul 30, 2026, 02:59 AM UTC
Status: Monitoring We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved. Affected components Outbound Webhooks (Degraded performance) Brevo Tracker (Degraded performance) Workflows (Degraded performance)
- monitoring Jul 30, 2026, 03:28 AM UTC
Status: Monitoring We continue to closely monitor the affected services. While the overall impact has been mitigated, customers may still experience delays with Outbound Webhooks, MA Tracker, and Automation processing as the services continue to recover. Our teams are actively working to restore normal processing and ensure all affected services remain stable. We’ll provide a further update once the services have fully recovered. We apologise for the inconvenience and appreciate your patience and understanding. Affected components Brevo Tracker (Degraded performance) Workflows (Degraded performance) Outbound Webhooks (Degraded performance)
- resolved Jul 30, 2026, 05:33 AM UTC
Status: Resolved The issue has been successfully resolved, and all affected services are now operating normally. No further delays are expected. We sincerely appreciate your patience and understanding while our team worked to investigate and resolve the issue. Affected components Outbound Webhooks (Operational) Brevo Tracker (Operational) Workflows (Operational)