Brevo incident
Delay in email Transactional Email sending for East 1 region
Brevo experienced a minor incident on May 28, 2026 affecting Transactional emails delivery, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 28, 2026, 12:56 PM UTC
Status: Investigating We’ve detected an issue affecting Transactional Email sending for East 1 region and as a result, there may be some delay in transactional email sending. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information. Affected components Transactional emails delivery (Degraded performance)
- monitoring May 28, 2026, 01:09 PM UTC
Status: Monitoring We have mitigated the impact and are seeing a reduction in errors across the affected services in US East 1 region. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved. Affected components Transactional emails delivery (Degraded performance)
- resolved May 28, 2026, 01:41 PM UTC
Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components Transactional emails delivery (Operational)