Brevo incident

Delay in email Transactional Email sending for East 1 region

Resolved after 44 minutes, affecting Transactional emails delivery, on May 28, 2026.

resolved May 28, 2026, 01:41 PM UTC

The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

Started
May 28, 2026, 12:56 PM UTC
Resolved
May 28, 2026, 01:41 PM UTC
Duration
44m
Detected by Pingoru
May 28, 2026, 12:56 PM UTC

Affected components

Transactional emails delivery

Update timeline

  1. investigating May 28, 2026, 12:56 PM UTC

    We’ve detected an issue affecting Transactional Email sending for East 1 region and as a result, there may be some delay in transactional email sending. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

  2. monitoring May 28, 2026, 01:09 PM UTC

    We have mitigated the impact and are seeing a reduction in errors across the affected services in US East 1 region. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.

  3. resolved May 28, 2026, 01:41 PM UTC

    The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

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