Brevo experienced a minor incident on July 20, 2026 affecting Workflows and Loyalty, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 20, 2026, 01:32 PM UTC
Status: Monitoring We’ve detected an issue affecting the consumption of Unified Objects events on our side. Events that occurred between 02:12 PM and 02:39 PM CET were impacted. As a result, automations relying on these events may not have been triggered as expected. Additionally, some Loyalty related events processed during the same time window may also have been been affected. We have mitigated the issue and are currently monitoring the service to ensure continued stability. Affected components Workflows (Degraded performance) Loyalty (Degraded performance)
- resolved Jul 20, 2026, 01:58 PM UTC
Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components Workflows (Operational) Loyalty (Operational)