Availity incident

Multiple Payers - MARCH VISION CARE INCORPORATED, UNITED HEALTHCARE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 24, 2026 affecting MARCH VISION CARE INCORPORATED and UNITED HEALTHCARE, lasting 11d 14h. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 04:25 PM UTC
Resolved
Jul 06, 2026, 07:08 AM UTC
Duration
11d 14h
Detected by Pingoru
Jun 24, 2026, 04:25 PM UTC

Affected components

MARCH VISION CARE INCORPORATEDUNITED HEALTHCARE

Update timeline

  1. identified Jun 24, 2026, 04:25 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 06, 2026, 07:08 AM UTC

    This incident has been resolved.