Availity incident

GEISINGERDIRECT - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 25, 2026 affecting GEISINGERDIRECT, lasting 25d 6h. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 01:17 AM UTC
Resolved
Jul 20, 2026, 07:53 AM UTC
Duration
25d 6h
Detected by Pingoru
Jun 25, 2026, 01:17 AM UTC

Affected components

GEISINGERDIRECT

Update timeline

  1. identified Jun 25, 2026, 01:17 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Jul 20, 2026, 07:53 AM UTC

    This incident has been resolved.