Availity incident
Multiple Payers - BCDCC, CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, RIVERSIDE HEALTH MARYLAND - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to El...
Availity experienced a notice incident on June 25, 2026 affecting CAREFIRST BLUECROSS BLUESHIELD and CAREFIRST MEDICARE ADVANTAGE and 1 more component, lasting 2d 3h. The incident has been resolved; the full update timeline is below.
Affected components
CAREFIRST BLUECROSS BLUESHIELDCAREFIRST MEDICARE ADVANTAGE45281BCDCC
Update timeline
- identified Jun 25, 2026, 12:11 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 27, 2026, 03:42 AM UTC
This incident has been resolved.