Availity incident

Multiple Payers - HEALTH PLAN SAN JOAQUIN, BLUE SHIELD OF NORTHEASTERN NEW YORK, HAPMC, VIVA, KSRA, LA CARE HEALTH PLAN, HLTPM, NY, CORESOURCE (FMH), AmeriHealth Administrators, USAAM, NV, AETNA SENIOR SUPPLEMENTAL INSURANCE, ELDERPLAN, HSBS, SHSC, SEL...

Notice Resolved View vendor source →

Availity experienced a notice incident on June 26, 2026 affecting HAPMC and HLTPM and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 07:48 AM UTC
Resolved
Jun 26, 2026, 07:48 AM UTC
Duration
—
Detected by Pingoru
Jun 26, 2026, 07:48 AM UTC

Affected components

HAPMCHLTPMAmeriHealth AdministratorsHEALTH PLAN SAN JOAQUINBLUE SHIELD OF NORTHEASTERN NEW YORKVIVAKSRALA CARE HEALTH PLANNYCORESOURCE (FMH)

Update timeline

  1. resolved Jun 26, 2026, 07:48 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 6/26/2026, 3:40:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.