Availity incident

MERCY CARE ARIZONA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 26, 2026 affecting MERCY CARE ARIZONA, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 07:39 AM UTC
Resolved
Jun 26, 2026, 07:39 AM UTC
Duration
—
Detected by Pingoru
Jun 26, 2026, 07:39 AM UTC

Affected components

MERCY CARE ARIZONA

Update timeline

  1. resolved Jun 26, 2026, 07:39 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 6/26/2026, 1:10:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.