Availity incident

CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, June 23rd from 05:00:00 PM EDT through 8:00:00 PM EDT Tuesday, June 23rd.

Availity experienced a notice incident on June 24, 2026 affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started: Jun 24, 2026, 12:00 AM UTC
Resolved: Jun 24, 2026, 12:00 AM UTC
Duration: —
Detected by Pingoru: Jun 24, 2026, 12:00 AM UTC

Affected components

HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA

Update timeline

resolved Jun 24, 2026, 12:00 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.