Availity incident

CENTENE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 24, 2026 affecting SUPERIOR HEALTHPLAN and MANAGED HEALTH SERVICES - WI and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 04:11 PM UTC
Resolved
Jun 24, 2026, 05:18 PM UTC
Duration
1h 6m
Detected by Pingoru
Jun 24, 2026, 04:11 PM UTC

Affected components

SUPERIOR HEALTHPLANMANAGED HEALTH SERVICES - WIPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANALLWELLCENTENEBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENPATICO BEHAVIORAL HEALTH

Update timeline

  1. identified Jun 24, 2026, 04:11 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT02_030/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 24, 2026, 05:18 PM UTC

    This incident has been resolved.