Availity experienced a notice incident on June 24, 2026 affecting SUPERIOR HEALTHPLAN and MANAGED HEALTH SERVICES - WI and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Started
Jun 24, 2026, 04:11 PM UTC
Resolved
Jun 24, 2026, 05:18 PM UTC
Duration
1h 6m
Detected by Pingoru
Jun 24, 2026, 04:11 PM UTC
Affected components
SUPERIOR HEALTHPLANMANAGED HEALTH SERVICES - WIPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANALLWELLCENTENEBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENPATICO BEHAVIORAL HEALTH
Update timeline
identifiedJun 24, 2026, 04:11 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT02_030/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.