Availity incident

BCBSMN - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Availity experienced a notice incident on August 7, 2026 affecting HIGHMARK BLUE SHIELD and BCBSMN and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started: Aug 07, 2026, 10:00 AM UTC
Resolved: Aug 07, 2026, 10:00 AM UTC
Duration: —
Detected by Pingoru: Aug 07, 2026, 10:00 AM UTC

Affected components

HIGHMARK BLUE SHIELDBCBSMNBCBSMN_HIGHMARKHIGHMARK BCBS OF PAHIGHMARK BLUE SHIELD OF NORTHEASTERN NEW YORKHIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORKHIGHMARK BCBS WEST VIRGINIA

Update timeline

resolved Aug 07, 2026, 10:00 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/7/2026, 2:20:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange issues. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.