Availity incident
Multiple Payers - BCBSF, FLORIDA BLUE, BCBSFOOA, FLORIDA BLUE MEMBER COVERAGE, FLORIDA BLUE MEDICARE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
Availity experienced a notice incident on August 7, 2026 affecting FLORIDA BLUE and BCBSFOOA and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
FLORIDA BLUEBCBSFOOABCBSFFLORIDA BLUE MEMBER COVERAGEFLORIDA BLUE MEDICARE
Update timeline
- resolved Aug 07, 2026, 09:48 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/7/2026, 2:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.