Availity incident

DESERET MUTUAL (DMBA) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 3, 2026 affecting DESERET MUTUAL (DMBA), lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 08:41 AM UTC
Resolved
Aug 03, 2026, 08:41 AM UTC
Duration
—
Detected by Pingoru
Aug 03, 2026, 08:41 AM UTC

Affected components

DESERET MUTUAL (DMBA)

Update timeline

  1. resolved Aug 03, 2026, 08:41 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/3/2026, 4:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.