Availity incident

METROPLUS HEALTH PLAN - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 8, 2026 affecting METROPLUS HEALTH PLAN, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2026, 03:23 AM UTC
Resolved
Aug 08, 2026, 03:23 AM UTC
Duration
—
Detected by Pingoru
Aug 08, 2026, 03:23 AM UTC

Affected components

METROPLUS HEALTH PLAN

Update timeline

  1. resolved Aug 08, 2026, 03:23 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving VT06_013 errors. Next Steps and ETA for resolution: As of 8/7/2026, 1:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.