Availity incident

HAPMC - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Availity experienced a notice incident on August 8, 2026 affecting HAPMC, lasting —. The incident has been resolved; the full update timeline is below.

Started: Aug 08, 2026, 02:17 AM UTC
Resolved: Aug 08, 2026, 02:17 AM UTC
Duration: —
Detected by Pingoru: Aug 08, 2026, 02:17 AM UTC

Affected components

HAPMC

Update timeline

resolved Aug 08, 2026, 02:17 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/7/2026, 10:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.