Availity incident

Multiple Payers - BEACON HEALTH OPTIONS, MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 3, 2026 affecting BEACON HEALTH OPTIONS and MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 09:14 AM UTC
Resolved
Aug 03, 2026, 09:14 AM UTC
Duration
—
Detected by Pingoru
Aug 03, 2026, 09:14 AM UTC

Affected components

BEACON HEALTH OPTIONSMASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP

Update timeline

  1. resolved Aug 03, 2026, 09:14 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 8/2/2026, 8:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.