Availity incident

Multiple Payers - HNNC, HEALTH NET - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 8, 2026 affecting HNNC and HEALTH NET, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2026, 02:17 AM UTC
Resolved
Aug 08, 2026, 02:17 AM UTC
Duration
—
Detected by Pingoru
Aug 08, 2026, 02:17 AM UTC

Affected components

HNNCHEALTH NET

Update timeline

  1. resolved Aug 08, 2026, 02:17 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/7/2026, 10:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.