Availity incident

HEALTHSUN HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 8, 2026 affecting HEALTHSUN HEALTH PLAN, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2026, 02:04 AM UTC
Resolved
Aug 08, 2026, 02:04 AM UTC
Duration
—
Detected by Pingoru
Aug 08, 2026, 02:04 AM UTC

Affected components

HEALTHSUN HEALTH PLAN

Update timeline

  1. resolved Aug 08, 2026, 02:04 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/7/2026, 7:20:00 PM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.