Asaas incident

Indisponibilidade na consulta de chaves e QR Code Pix

Major Resolved View vendor source →

Asaas experienced a major incident on September 29, 2025 affecting Transacional and Chaves, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2025, 02:41 PM UTC
Resolved
Sep 29, 2025, 02:54 PM UTC
Duration
13m
Detected by Pingoru
Sep 29, 2025, 02:41 PM UTC

Affected components

TransacionalChaves

Update timeline

  1. identified Sep 29, 2025, 02:41 PM UTC

    Uma indisponibilidade do serviço no Banco Central está afetando o sistema Pix em diversas instituições. As transações Pix ainda podem ser utilizadas, mas a consulta de chaves e a leitura de QR Code estão indisponíveis.

  2. resolved Sep 29, 2025, 02:54 PM UTC

    This incident has been resolved.