Asaas incident

Indisponibilidade na consulta Serasa

Major Resolved View vendor source →

Asaas experienced a major incident on January 14, 2026 affecting Consulta Serasa, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 05:15 PM UTC
Resolved
Jan 14, 2026, 06:04 PM UTC
Duration
48m
Detected by Pingoru
Jan 14, 2026, 05:15 PM UTC

Affected components

Consulta Serasa

Update timeline

  1. investigating Jan 14, 2026, 05:15 PM UTC

    O serviço de consulta ao Serasa está temporariamente indisponível. Nosso time já está atuando para normalizar o serviço com a maior brevidade possível.

  2. resolved Jan 14, 2026, 06:04 PM UTC

    O serviço de consulta ao Serasa está disponível novamente.