Asaas incident

Indisponibilidade na consulta Serasa para PF

Major Resolved View vendor source →

Asaas experienced a major incident on October 6, 2026 affecting Consulta Serasa, lasting 7h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 01:15 PM UTC
Resolved
Oct 06, 2026, 08:34 PM UTC
Duration
7h 18m
Detected by Pingoru
Oct 06, 2026, 01:15 PM UTC

Affected components

Consulta Serasa

Update timeline

  1. investigating Oct 06, 2026, 01:15 PM UTC

    Estamos enfrentando uma indisponibilidade no recurso de Consultas Serasa, impactando majoritariamente contas de pessoa física. O time responsável está trabalhando para normalizar o serviço o mais rápido possível.

  2. resolved Oct 06, 2026, 08:34 PM UTC

    As consultas Serasa estão normalizadas.