Asaas incident

Atendimento via WhatsApp indisponível

Major Resolved View vendor source →

Asaas experienced a major incident on June 12, 2026 affecting Canais de atendimento, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 04:52 PM UTC
Resolved
Jun 12, 2026, 06:39 PM UTC
Duration
1h 46m
Detected by Pingoru
Jun 12, 2026, 04:52 PM UTC

Affected components

Canais de atendimento

Update timeline

  1. identified Jun 12, 2026, 04:52 PM UTC

    Devido a indisponibilidade na Meta (https://metastatus.com/whatsapp-business-api), o atendimento via WhatsApp está indisponível temporariamente. Entre em contato pelos demais canais de atendimento: Telefone: 0800 009 0037 (somente Pessoa Jurídica) Email: [email protected] Via Chat (Web/App)

  2. resolved Jun 12, 2026, 06:39 PM UTC

    This incident has been resolved.