Asaas incident

Indisponibilidade na gestão de chaves e transações Pix

Major Resolved View vendor source →

Asaas experienced a major incident on October 6, 2025 affecting Transacional and Chaves, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2025, 09:35 PM UTC
Resolved
Oct 06, 2025, 11:33 PM UTC
Duration
1h 58m
Detected by Pingoru
Oct 06, 2025, 09:35 PM UTC

Affected components

TransacionalChaves

Update timeline

  1. identified Oct 06, 2025, 09:35 PM UTC

    The issue has been identified and a fix is being implemented.

  2. investigating Oct 06, 2025, 09:35 PM UTC

    We are currently investigating this issue.

  3. investigating Oct 06, 2025, 09:45 PM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 06, 2025, 09:52 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Oct 06, 2025, 09:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 06, 2025, 11:33 PM UTC

    This incident has been resolved.