Ardoq Outage History

Ardoq degraded View live status →

There were 2 Ardoq outages since April 13, 2026 totaling 6h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ardoq.com

Minor April 16, 2026

Performance issue with Workspace Mode and Platform Responsiveness

Detected by Pingoru
Apr 16, 2026, 02:33 PM UTC
Resolved
Apr 16, 2026, 08:35 PM UTC
Duration
6h 2m
Affected: Application EUApplication US
Timeline · 5 updates
  1. investigating Apr 16, 2026, 02:33 PM UTC

    We are currently investigating a performance issue affecting overall environment stability. Users are reporting significant slowness across the platform, particularly when handling complex Workspaces or data-heavy tasks. This has resulted in intermittent application timeouts.

  2. investigating Apr 16, 2026, 02:34 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 16, 2026, 04:13 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 16, 2026, 05:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 16, 2026, 08:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 13, 2026

Issues with Report Exports

Detected by Pingoru
Apr 13, 2026, 12:20 PM UTC
Resolved
Apr 13, 2026, 12:50 PM UTC
Duration
30m
Affected: Application EUApplication US
Timeline · 3 updates
  1. investigating Apr 13, 2026, 12:20 PM UTC

    We are currently investigating an issue where file exports from the Reports section are failing. While Workspace exports remain functional, users may receive a "corrupt file" error when attempting to open exported Excel files from Reports. Our engineering team has identified the cause and a fix is currently being deployed to production. We expect a full resolution within the next few minutes.

  2. identified Apr 13, 2026, 12:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 13, 2026, 12:50 PM UTC

    This incident has been resolved.

Read the full incident report →

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